Hyundai of Ft. Myers - Service Center
Fort Myers, FL
1,791 Reviews of Hyundai of Ft. Myers - Service Center
Work done quickly. The staff was very personable and and helpful. My only issue was in putting the pieces back together after the work was done The staff was very personable and and helpful. My only issue was in putting the pieces back together after the work was done More
It was fast and simple. As soon as my advisor Aly took me in I was in and out. Asked me what’s wrong with the car got me booked in, and within a matter of 10 minutes I was a As soon as my advisor Aly took me in I was in and out. Asked me what’s wrong with the car got me booked in, and within a matter of 10 minutes I was already taken care of and had a shuttle already ready for me to get home. That is great customer service and I greatly appreciate him for going the extra mile for that. More
I had an email Confirming my appointment both by date and time. The service department had no record of my appointment. This is a management problem, but not a service problem which is why I rated five stars time. The service department had no record of my appointment. This is a management problem, but not a service problem which is why I rated five stars. More
My appointment was set for 9 o’clock. I showed up at 8:30 am. I came in to have my dash warning lights that were on diagnosed. It was over three hours before I was informed of anything. O I showed up at 8:30 am. I came in to have my dash warning lights that were on diagnosed. It was over three hours before I was informed of anything. One of which was to change the oil in the rear axle of the Four wheel drive. I asked about how long would that take? I was told about 30 minutes. Ok, it was 2 more hours. Then I checked out. The service four wheel drive light is still on! I took back, the service person said it would go off, it has not. The electronic stabilizer light is on still. He said that I should take it to a Dodge dealer to have that diagnostic checked. It was now 2 o’clock. What a waste of my time, should have gone to the Dodge dealer to begin with. But, I purchased the truck at your dealership, with a warranty? If you can’t work on it you should have told my up front. More
Good service and service performed in a timely manner. Service done in the time the service person said Service done in the time the service person said More