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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,791 Reviews

1,791 Reviews of Hyundai of Ft. Myers - Service Center

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July 04, 2024

Work done quickly. The staff was very personable and and helpful. My only issue was in putting the pieces back together after the work was done More

by maxezmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

July 03, 2024

It was fast and simple. As soon as my advisor Aly took me in I was in and out. Asked me what’s wrong with the car got me booked in, and within a matter of 10 minutes I was a More

by Kevin Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Jul 03, 2024 -

Hyundai of Fort Myers responded

Thank you so much, Kevin, for your kind words for Aly and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

July 03, 2024

I had an email Confirming my appointment both by date and time. The service department had no record of my appointment. This is a management problem, but not a service problem which is why I rated five stars More

by pjjtmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind contacting us so we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers

July 03, 2024

My appointment was set for 9 o’clock. I showed up at 8:30 am. I came in to have my dash warning lights that were on diagnosed. It was over three hours before I was informed of anything. O More

by chevy3457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ally Napoleon
Jul 06, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 03, 2024

Everything was handled promptly the service folks now are a lot easier to talk to and nicer than before More

by myphotoplanet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diago
Jul 05, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

July 02, 2024

Good service and service performed in a timely manner. Service done in the time the service person said More

by craddyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

July 02, 2024

I’ve had a great experience since having Bishoy as my service provider. Thank you! More

by SYNDIEMEIDE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy
Jul 02, 2024 -

Hyundai of Fort Myers responded

Thank you for your kind words for Bishoy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

July 02, 2024

Prices of service was high, very expensive for the service. Better deal Else where's. More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
Jul 05, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 01, 2024

This is our second lease. Service is always friendly and on time. The vehicle is a pleasure to drive. More

by JOHN.ROCK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy Mikhail
Jul 01, 2024 -

Hyundai of Fort Myers responded

Thank you so much for taking the time to leave us a five-star rating. We hope you enjoy your new vehicle, John. Jason Curie General Manager Hyundai of Fort Myers

July 01, 2024

Andy was the best and very professional! He made the experience great and kept me informed More

by JOYCELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 01, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Andy and our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

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