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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,791 Reviews
Call Service Center (239) 277-1222

1,791 Reviews of Hyundai of Ft. Myers - Service Center

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July 05, 2024

It was easy to book an appointment. They kept in contact throughout the day on the service of my car. Very kind and helpful. More

by Camp4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson
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Jul 05, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

July 05, 2024

I specifically asked the cost for the initial service and was told $195. They charged $233. The extra shop fees are standard for everyone and he never mentioned them. More

by john.wilson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles
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Jul 08, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear this, John. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

July 05, 2024

Very helpful associates. I came hours early for my appointment but they were still able to assist me in a timely manner More

by debra.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it was Alan
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Jul 05, 2024 -

Hyundai of Fort Myers responded

Debra, Thank you! Alan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

July 04, 2024

I was impressed by the ease of scheduling an appointment online. Also, pleased that I received an actual human phone call, confirming the appointment. Once arriving I was greeted quickly and discussed what More

by KAREN6090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishop Mikhail
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Jul 05, 2024 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out, Karen. Our goal is to make sure everyone who walks through the door leaves happy. We love to hear about experiences like this! Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

July 04, 2024

Nick what’s really good and kind, he helped me with all what I need. More

by BRAYANHINOJOSA1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sanchez
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Jul 05, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

July 04, 2024

I took my car in for a warranty replacement on the tailgate lift struts. Job was completed in a timely manner and efficiently. More

by CSTIGLICH818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Jul 05, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

July 04, 2024

My experience great customer service in the service department theu were up front and honest More

by EDLATOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

July 04, 2024

Waiting room was clean. There was coffee available but no water. Rest room available and fairly clean. More

by y55desoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colon
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Jul 05, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

July 04, 2024

Great service. Biggest problem currently is getting through on the phone or getting a callback. More

by katriord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Chili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bishoy
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Jul 05, 2024 -

Hyundai of Fort Myers responded

Thank you for the feedback for our service department. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. Don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

July 04, 2024

Have one complaint about alternator possibly going bad, could you please have a manager call me More

by mzant2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention. Please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers

Jul 05, 2024 -

mzant2 responded

My name is Mike Zant and my phone number is (616) 560-7676, please call at your convenience, don’t think it’s an emergency. Thank you Mike Zant

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