Hyundai of Ft. Myers - Service Center
Fort Myers, FL
1,791 Reviews of Hyundai of Ft. Myers - Service Center
Nice service car very thing good car running good for service Hyundai they solve problem about ac & brake service Hyundai they solve problem about ac & brake More
Service advisors are helpful and very clear in explaining any questions needed about you're car any questions needed about you're car More
Had a service appointment for 1 pm for a simple oil change and tire rotation. Sat in line to even have a tech to check me in for 20 minutes. Then 2 hours later told I was being charged for oil and tir change and tire rotation. Sat in line to even have a tech to check me in for 20 minutes. Then 2 hours later told I was being charged for oil and tire rotation. I was told when I called for appointment that this was complimentary but was charged for the service and I was misinformed! Same service department same techs!! Oh well. I will say they were nice about telling me I was misinformed and I owed more!! More
The workers weren’t really super caring and kinda smart with their responses to my questions. My car was having a huge issue of shutting down in the middle of driving and although they ran test, didn’t see with their responses to my questions. My car was having a huge issue of shutting down in the middle of driving and although they ran test, didn’t seem to really care it was happening. This issue started happening right after my oil change with them. My advisor for both these trips was named Leonel. Both times I worked with him, I didn’t really care for him and especially this last time, he was being real smart with his responses and help. Felt they could’ve payed more attention to the issue of my car, considering it is shutting down while I’m driving. They blamed the issue of my car on a decal around my start button when I explained to them, I just put it on a week before and the issues occurred before. I love Hyundai and love my 2024 Kona and Sandra who helped Sell me the car was amazing but I have had a lot of problems with the workers at Hyundai Fort Myers. I have talked to managers from both the service and finance department. This last issue with them was with the service department. This last appointment with them has pushed me to no longer want to purchase from them again. More
My engine airfilter was suppose to be changed, paid for service. However realized once i returned home and ensure it was completed. It was not. Had to return to dealership to actually complete it. No follo service. However realized once i returned home and ensure it was completed. It was not. Had to return to dealership to actually complete it. No follow up. More