Hyundai of Ft. Myers - Service Center

Our salesperson was Carlos and he was amazing. He helped us get our 2021 Hyundai Palisade, and we are so in love with it. From the moment we arrived, we were greeted and offered snacks and drinks. He helped us get our 2021 Hyundai Palisade, and we are so in love with it. From the moment we arrived, we were greeted and offered snacks and drinks. Everyone was extremely nice. I most certainly recommend them to anyone trying to buy a new or certified used vehicle. More

I’m honestly disappointed with my recent experience at Hyundai. First, it took several days just to get an appointment. Once I got there, I had to wait quite a while just to get my 2023 Tucson checked in. Hyundai. First, it took several days just to get an appointment. Once I got there, I had to wait quite a while just to get my 2023 Tucson checked in. They diagnosed the issue and ordered a part on Wednesday — now it’s Saturday, and I still haven’t heard anything about it arriving. My A/C hasn’t been working properly for weeks, and despite the Florida heat and daily rainstorms, they haven’t offered a rental or loaner vehicle — just a casual, “Yeah, I know it sucks… you’re welcome to come pick up your car while you wait.” As if driving around in 100-degree weather without A/C is a real option. It’s frustrating that a newer vehicle like mine is already having these kinds of issues, and even more frustrating that the service feels like an afterthought. I expected better from Hyundai — both in reliability and customer care. More

Service never answers the phone. Your answering system is annoying. Staff doesn't inform what's going on with auto. Shayne said they had the part at 4pm, at 6pm I still hadn't hear Your answering system is annoying. Staff doesn't inform what's going on with auto. Shayne said they had the part at 4pm, at 6pm I still hadn't heard from him. When I got to dealership he was gone, part wasn't in stock More

My service advisor Efe Atay was very friendly and professional. He answered all of my questions and all my concerns were met professional. He answered all of my questions and all my concerns were met More

Everything was good. They made some service recommendations that I normally do myself ori decided to defer. They made some service recommendations that I normally do myself ori decided to defer. More

They're working with my car motor problem and I have to drive it another 1,000 miles before they can fix the problem. drive it another 1,000 miles before they can fix the problem. More

They're working with my car motor problem and I have to drive it another 1,000 miles before they can fix the problem. drive it another 1,000 miles before they can fix the problem. More

They're working with my car motor problem and I have to drive it another 1,000 miles before they can fix the problem. drive it another 1,000 miles before they can fix the problem. More

Mike Lovejoy was excellent in communicating with me throughout the service of our cars. He was polite, professional, and extremely helpful. Despite the building being struck by lightning, the team stil throughout the service of our cars. He was polite, professional, and extremely helpful. Despite the building being struck by lightning, the team still managed to complete the service on my car truly impressive! Thank you for the outstanding customer service. More

Great service everything went well would recommend every one that worked there was kind nice and pleasent. 👍👍 one that worked there was kind nice and pleasent. 👍👍 More