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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,318 Reviews

2,318 Reviews of Hyundai of Ft. Myers - Service Center

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October 11, 2024

Bought 3 cars there. Get my oil change and other maintenance there also.The dealership redesign the waiting area. During the summer the waiting room with the TV can get w More

by luckyman1390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person who help me at the service department kept me informed during the service of my vehicle.
Oct 12, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

October 11, 2024

The Hyundai sales and service department have been wonderful Assisting us with all of our needs. They are prompt, friendly, and knowledgeable. Leo and Raphael have been Especially diligent and profess More

by VanessaLombardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo in service, Raphael in Sales
Oct 12, 2024 -

Hyundai of Fort Myers responded

Thank you, Vanessa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

October 11, 2024

Quality of the work was not as expected. I did set the appointment for a simple oil change for my daughter’s car then a few days after I start to notice oil stains in my driveway. Finally ov More

by oswaldocd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leonel Osorio
Oct 15, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 10, 2024

Everytime I write one of these, it won't go past the 3rd level and I have to start over More

by chi.sports.66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Braddock
October 10, 2024

Excellent service, professional and immediate service . I had an appointment, was able to take me sooner, very cordial service technician. More

by jeni609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Oct 10, 2024 -

Hyundai of Fort Myers responded

Thank you, Jeni, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

October 10, 2024

The service was good. I was greeted at the service center promptly and an agent listened to my concerns Later the agent introduced me to my mechanic who also asked me di More

by normwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel osorio
Oct 10, 2024 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

October 09, 2024

Arrived 5 minutes earlier. Was spoken to within 1 minute. Greeter informed me someone would with me shortly. Service agent came quickly and took me to wait area. Took less than More

by tjmcnewiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Sanchez 5 stars
Oct 10, 2024 -

Hyundai of Fort Myers responded

Tim, Thank you for sharing your thoughts about your experience with Hyundai of Fort Myers. Nicholas and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

October 09, 2024

Very good dealership. Check in was fast. Tech was very nice and professional. The con was that they have no concept of time. More

by spike2935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
Oct 10, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. Eddie and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

October 09, 2024

Worst service center in all Fort Myers never coming back here again. They tell you one thing turns out to be another super expensive for no reason. More

by carlosdecespedes1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leonel osorio
Oct 13, 2024 -

Hyundai of Fort Myers responded

Carlos, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 08, 2024

The waiting area was clean and my service writer was very pleasant and my service was excellent. More

by LFOWLERGCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright
Oct 08, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

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