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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,722 Reviews

2,722 Reviews of Hyundai of Ft. Myers - Service Center

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January 17, 2025

Service help is friendly and professional however my vehicle was serviced and I was told the problem was fixed only two days later same issues occurred. In addition no oil change sticker placed on winds More

by NICVICLUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robinson Colon
Jan 20, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 17, 2025

In and out real fast, adviser was very congenial. Everyone else was also interested in my well being. More

by mzant2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

Excelente servicio muy amables y muy buena comunicación con respecto a la información del problema y solución a los posibles problemas. More

by Vielka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

This is second time that we made appointment and you had no record of it More

by remyncarol84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
1.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 17, 2025

I should’ve filled this out a while ago when I remembered the guy’s name but he was mad cool and professional and accommodating More

by Gary Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mykeal Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Hyundai of Fort Myers responded

Gary, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

January 16, 2025

Excellent service provided by Leo. He was very kind and helpful. Answered all our questions and provided clear answers More

by chad1287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Jan 16, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team, Chad. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

January 16, 2025

Leonel was great, always is I went in for an oil change and he made sure my horn was replaced, an overdue issue was taken care of and it was under warranty. More

by nesh.jayy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel
Jan 16, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

January 16, 2025

The purchase of my Hyundai Santa Cruz was the worst retail sales encounter of my life. The salesman, Denys, I feel purposefully misspelled my first name and email address as he refused to correct them More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales Denys
Jan 19, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 15, 2025

My young man was courteous and very helpful. He kept me informed of the progress. More

by WOODROSEBECKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remeber his name but it should be in the record.
Jan 15, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

January 15, 2025

Work was well done but it takes too long. Appointments are scheduled but service doesn’t begin for a very long time. More

by AKOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Hyundai of Fort Myers responded

We appreciate your business and apologize for any inconvenience. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Jason Curie General Manager Hyundai of Fort Myers

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