Hyundai of Ft. Myers - Service Center

3 weeks have gone bye and I am still waiting for a part to come in to fix rear camera per safety recall. Can’t get an answer except sorry. This after I spent more than 2 hours on 2-11 only to be told they to come in to fix rear camera per safety recall. Can’t get an answer except sorry. This after I spent more than 2 hours on 2-11 only to be told they could not fix the problem and they were ordering a needed part that should only take a few days to receive. Service manager was no help ! Would give a minus review if I could More

My advisor named Nelson was very courteous and very helpful. The wait time to have it serviced was very lengthy. helpful. The wait time to have it serviced was very lengthy. More

Very slow service. Not very professional. Service person did not really know what he was doing. I sent an email requesting what my battery warranty was with no respo Not very professional. Service person did not really know what he was doing. I sent an email requesting what my battery warranty was with no response. Car was extra dirty when I finally found it. More

I was told that I would receive a call with an offer on Saturday. It is Monday afternoon and no one has responded. Saturday. It is Monday afternoon and no one has responded. More

It was very busy when I first got there, however, once I was taken in. All was great! was taken in. All was great! More

Made an appt on line for oil change. Earliest appt was 2 weeks out. Arrived for my appt 20 min early. Was told I would have to wait 3 HOURS! was told I didn't need an appt for oil change Earliest appt was 2 weeks out. Arrived for my appt 20 min early. Was told I would have to wait 3 HOURS! was told I didn't need an appt for oil change, first come. Apparently I didn't have to wait the 2 weeks, but I would have to wait the 3 hours. Should have been notified on the scheduling website. More

They need to fix their reservation system. They continue to overbook. Which causes astronomical wait time for oil changes and simple service recalls. This also causes them to use uber/shuttles They continue to overbook. Which causes astronomical wait time for oil changes and simple service recalls. This also causes them to use uber/shuttles which can become very costly. Customers leave because the wait time for their reservation is so lengthy. A reservation clearly is meaningless. More

I had a recall and took the car in and was it handled very quickly very quickly More

Very fast service and excellent treatment and kindness. Many thanks to the entire service team and especially to Rancel who was the one who attended to me for his great service and attention. Many thanks to the entire service team and especially to Rancel who was the one who attended to me for his great service and attention. More

Arrived on time for appointment (1:30 pm) watch two young men (porters I guess) do nothing but look at their phones for 10 minutes. Fianally service rep comes out and we go inside for me to wait. It took tow men (porters I guess) do nothing but look at their phones for 10 minutes. Fianally service rep comes out and we go inside for me to wait. It took tow hours but that's not the bad part as they did full service maintenance. For me it was no water or any other beverage available in service or dealership. So the people waiting for their car could at least have a small bottle of COLD water during their wait. I take my car there because it is under warranty and I want the dealer to handle everything. Also they will have copies of all work they performed for my car. More