Hyundai of Ft. Myers - Service Center

Wait times for basic service are long and communication is poor. We were there for complimentary warranty service which was oil change and tire rotation. is poor. We were there for complimentary warranty service which was oil change and tire rotation. More

The service rep who came and greeted me at the car was very knowledgeable and very helpful when I asked him how long it would take he said it wouldn’t be long and he was true to his word very knowledgeable and very helpful when I asked him how long it would take he said it wouldn’t be long and he was true to his word More

Did not have required parts to complete the job scheduled. So I have to make a return trip. Another 3 hours out of another day. Not pleased. scheduled. So I have to make a return trip. Another 3 hours out of another day. Not pleased. More

I have always had a good experience at the dealer. I was taken on time and they finished my service within the time frame I was given. I was taken on time and they finished my service within the time frame I was given. More

Rancel my assistant was very helpful and informed me on my car’s progress. Thank you my car’s progress. Thank you More

Horrible experience. Had a 1p appointment for an oil change and horn malfunction. Had to call over 20 times are 5p and finally got my advisor at 5:40pm that nothing was Had a 1p appointment for an oil change and horn malfunction. Had to call over 20 times are 5p and finally got my advisor at 5:40pm that nothing was done to my car. 2 days before Christmas. What did you do with my car for 5 hours?? No call, no update. NO SERVICE. No call to let me know that repairs weren't done. They weren't even going to let me know they were going to keep my car if i didn't keep calling. I NEEDED MY CAR BACK THAT NIGHT. YOU DON'T GET TO NOT DO THE REPAIR AND THEN KEEP MY CAR. After All day of waiting and arranging rides. No service was done on my car. I needed my car back for Christmas and couldn't wait until the next day. Thank you for ruining my christmas and not completing any repair. Another terrible dealer experience. After I get my oil change and horn repaired, I will be selling my car as to never have to deal with hyundia service again. More

To be honest, I had a return visit because my oil change was leaking oil, but they did take care of me promptly. I appreciate a fast service. was leaking oil, but they did take care of me promptly. I appreciate a fast service. More

The service was good and fast. Nelson was very nice and explained everything to me when I got there. Nelson was very nice and explained everything to me when I got there. More

Very friendly and convenient. Good service representatives, kept me informed of status of oil change. Good service representatives, kept me informed of status of oil change. More

Thank you for taking care of my Santa Fe. Above and beyond service exceeded my expectations. Above and beyond service exceeded my expectations. More