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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,309 Reviews
Call Service Center (239) 277-1222

2,309 Reviews of Hyundai of Ft. Myers - Service Center

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October 29, 2024

Jeff the manager is committed to making customers happy. The store has great customer service. More

by jcamardo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Curie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Zwaan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin colon 4 stars
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Oct 29, 2024 -

Hyundai of Fort Myers responded

It's great to hear that Jeff was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

October 28, 2024

Awesome experience from start to finish. Love my new Hyundai! Would highly recommend this dealership. More

by tre1210
Recommend Dealer
Yes
Employees Worked With
Raphael, Luis
Report | Print
Oct 28, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

October 28, 2024

The service advisor was excellent would surely recommend to my friends and family. Furthermore the place was clean More

by RODRILEY92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright
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Oct 28, 2024 -

Hyundai of Fort Myers responded

Rod, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

October 28, 2024

The Service Advisor did a good job providing me with updates on my car. Because they had to order parts it would take a few days. I was told that I could get a loaner car, but after seven calls I was fi More

by Alden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Report | Print
Oct 28, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers

October 28, 2024

I was impressed by the service on this visit. Service Advisor Chloe kept us well informed and we really appreciated the Uber service. More

by KROSE1802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Chloe
Report | Print
Oct 28, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

October 28, 2024

The service advisor Jonathan was great and helpful. However, I went in for a standard oil change, tire rotation and filter change. It was an 1 1/2 hours before I was even advised my inspection had been More

by DKSCHENKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
Report | Print
Oct 31, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

October 27, 2024

Service always great , Chloe was great , first time having her as my advisor, great asset to the awesome customer service team you already have . More

by bmdavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Report | Print
Oct 27, 2024 -

Hyundai of Fort Myers responded

It's great to hear that Chloe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

October 27, 2024

Friendly staff, didn't take that long to service. Comfortable waiting area with TV and magazines available More

by jonesgerlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Doug Wright
Report | Print
Oct 27, 2024 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers

October 27, 2024

Had issues with my car. Quick and adventive. Quick on giving me rental. Gave me 7 days of rental. More

by adolfoacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Oct 27, 2024 -

Hyundai of Fort Myers responded

Adolf, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

October 27, 2024

I always take my car here to be serviced. Have always been satisfied with the work done here. Aly Napoleon was was excellent, and is a very efficient, nice and kind man. He represents your More

by QUILTA4265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
Report | Print
Oct 27, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with Aly and our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

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