Hyundai of Ft. Myers - Service Center

The friendly employee controlled my Vehicle Identification Number VIN. It did not match with appointment made by Artificial Intelligence AI. AI made appointment for another VIN with 100000 mile Identification Number VIN. It did not match with appointment made by Artificial Intelligence AI. AI made appointment for another VIN with 100000 miles. My vehicle is new and has 8000miles. I am so thankful for that intelligent employee who found solution for mistakes of AI. More

The service is amazing and fast, depending on what you’re getting done to your vehicle. I am very impressed. getting done to your vehicle. I am very impressed. More

They are organized and very friendly! Keep up good work! They have nice selection of cars too@ Keep up good work! They have nice selection of cars too@ More

It appears the service department doesn't know what's wrong with my new Santa Cruz. wrong with my new Santa Cruz. More

Three times this month I brought my 2019 Hyundai Santa Fe in to correct an "ENGINE LIGHT" problem. The first time I was told vacuum problem "Make sure the gas cap is tight. The second time I was told it was in to correct an "ENGINE LIGHT" problem. The first time I was told vacuum problem "Make sure the gas cap is tight. The second time I was told it was a transition problem and they had to order a part. The third time they said I needed a new battery. Each time after service within a few days the "ENGINE LIGHT" went back on. I honestly am surprised Hyundai has been a good car for me until now. I was thinking about buy-ing another Hyundai but not now. More

Great service, thank you! Jazmine was very helpful uber service is really appreciated! Recommend their services Jazmine was very helpful uber service is really appreciated! Recommend their services More

Employee who greeted me was very friendly and efficient. My service was completed in a timely manner. My service was completed in a timely manner. More

Ray the service manager is awesome to deal with. His team including Bishoy resolved an issue with my car in a professional manner. His team including Bishoy resolved an issue with my car in a professional manner. More

I purchased a used vehicle. The skid plate had a crack in it so I ordered the skid plate through the service department with my sales person and they were going to put it on and The skid plate had a crack in it so I ordered the skid plate through the service department with my sales person and they were going to put it on and salesman and I was told one hour it ended up was going to be a three hour job so I took the skid plate home and then I decided I’m just gonna get my money back for the skid plate and leave it like it is for now. They were very helpful when returning it to the service department I think his name was Lee, but they’re very, very polite and very helpful More

The work on my car was great my only complaint is The service person Chloe was more interested in my husband than speaking to me about my car. It was if I didn’t exist. She even made sure to let him kn service person Chloe was more interested in my husband than speaking to me about my car. It was if I didn’t exist. She even made sure to let him know where she hangs out at. I’m not sure if she knew we were married or not but either way that was very unprofessional behavior. More