Hyundai of Ft. Myers - Service Center

Bishoy was very efficient got my car fixed up in the time as promised. He was friendly and gracious, the service was very good. as promised. He was friendly and gracious, the service was very good. More

The service was horrific. I’ve attempted to talk to the service manager. No one will put me in touch with that person. The dealership changed my email address so I won’t get t I’ve attempted to talk to the service manager. No one will put me in touch with that person. The dealership changed my email address so I won’t get the link to the survey. More

Made appointment for for recall, was assured they have the part. We sat for an hour and a half then was told they don’t have the part so come back in a few days. Went back for what was supposed to be an h the part. We sat for an hour and a half then was told they don’t have the part so come back in a few days. Went back for what was supposed to be an hour job but it took 3 hours. Terrible More

I waited outside for 15 min on arrival and saw advisors looking at me through the window but no one came out to greet me. I went inside and spoke with Emilio (service manager) who showed me a stack of pape looking at me through the window but no one came out to greet me. I went inside and spoke with Emilio (service manager) who showed me a stack of paperwork, stated he was very busy but would be out in a few minutes. I waited 5-10 more minutes before anyone came out. Service area waiting room seats were filthy. First day of service my driver side door was scratched in 2 places. Emilio was my service advisor and was training a young man. Emilio did not do all the work I requested and he did not tell me the cost prior to doing the work. I thought I was still under the free maintenance warranty when I came in. Found out after that I was not. He stated I had no warranties on my vehicle but I did purchase a 10 year extended warranty within about 2 weeks. Tires were rotated in a clockwise circle around car rather than front to back or in a X pattern. Because I had to have scratch fixed I had to bring my vehicle back the following morning. I received a loaner. Staff was all very nice and professional this day. Luis explained maintenance warranties. Luis was very helpful. Jeff S. was super helpful and took time to discuss everything I had concerns with. The following day I was called to say paint job to car, tires rotated and multi point inspection was finished. I picked it up and also got my copy of my warranty back. Staff was all very polite and helpful esp. Bishopy. If I had been treated the first day as I was treated the following two days I would have been very happy with your dealership. More

Needed a tire replaced. Seen right away. Glad i had purchased tire cover when i bought my vehicle. As akways excellent servicr Seen right away. Glad i had purchased tire cover when i bought my vehicle. As akways excellent servicr More

Chloe was a phenomenal service advisor who kept me well informed of what I could expect for service. She attended to me as if I was the most important customer at both the time that I retrieved my car and informed of what I could expect for service. She attended to me as if I was the most important customer at both the time that I retrieved my car and dropped it off. More

Was an easy process to set an appointment to get an oil change and tire rotation. Was in and out quickly and everyone was very nice. change and tire rotation. Was in and out quickly and everyone was very nice. More

Very knowledgeable and stand by the work they do in a quick responsive setting dealership was very well kept quick responsive setting dealership was very well kept More

Great job fast and easy service done with no complaints. Keep up the hard work Keep up the hard work More

The Servive advisors I work with are always so friendly and kind. My vehicle is typically done in an hour or less! and kind. My vehicle is typically done in an hour or less! More