Back

Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,794 Reviews

1,794 Reviews of Hyundai of Ft. Myers - Service Center

Sort by
August 06, 2024

Great tire rotation and oil change appointment. I got the car back in less than 60 minutes when I was told 90 minutes! Thanks. Glad I bought the service policy i bought- a care free car! Thanks! More

by robertmpallov1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson colon
Aug 07, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your review, Robert. We truly appreciate your business here at Hyundai of Fort Myers. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

August 05, 2024

Was disappointed never filled windshield washer fluid I thought it wes part of the oil change More

by franksei
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Hyundai of Fort Myers responded

Frank, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers

August 05, 2024

Happy with the fast service and cordial explanation of it. I was upset with the estimate to change an air conditioner filter! 127!!!! That is too expensive. I said NO , went home bought the filter online More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio
Aug 05, 2024 -

Hyundai of Fort Myers responded

Gloria, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

August 05, 2024

Before the service Techs even looked at my vehicle that has less than 16K and under warranty, they wanted me to sign a work order for rodent damage to wiring. I refused to sign it. I drove my car home. The More

by lcr2305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't have the name
Aug 08, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 05, 2024

Our sales guy Lucas was amazing! 5 stars! He made sure that we were happy and got the deal we wanted! More

by georgeaguilera001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yslas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas
Aug 05, 2024 -

Hyundai of Fort Myers responded

George, Thanks for sharing about your experience with Hyundai of Fort Myers. Lucas and our team appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

August 04, 2024

They give you a price, then they charge you more, heat in the waiting room. There was no water for customers. More

by DGOMEZBPAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employees not listed
Aug 07, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 04, 2024

My service person Robinson was amazing Ryland in sales was also great and very knowledgeable Loved the service I received More

by Mreinike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson
Aug 05, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

August 04, 2024

Robinson was on the ball and assured me I was in good hands after all my fretting it was a recall Robinson was as happy as I was Very inviting service center Thank you More

by BETSYHK1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson in the service department
Aug 05, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Robinson here at Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

August 03, 2024

I was very disappointed when I pay my bill and if I wanted to use my credit card, I had to pay 3% to use the car. Now how many car dealerships stuff does O’Brien own in Fort Myers. It sounds a little g More

by JOJOJO.24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember his name, but he did a good job
Aug 06, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 03, 2024

The service department needs a lot of work! I had a 930 am appointment didn’t get out until three and a half hours later. Unfortunately 🥲 More

by carknerpeggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Braddock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

...
36
...