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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,599 Reviews

2,599 Reviews of Hyundai of Ft. Myers - Service Center

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January 04, 2025

The service was Excellent The service associet was very polite and helpful I will recommend hyundai of fort myers More

by RVIPI996
Recommend Dealer
Yes
Employees Worked With
I don't recall hos name but he was from Egypt
Jan 05, 2025 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

January 04, 2025

Fast efficient service. Car was completed ahead of schedule. Leo was communicative and prompt. Walked me to my car More

by smodena6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jan 05, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

January 04, 2025

The dealership service department does not work effectively. People are sitting there for hours waiting for their turn for their car to be seen. They could easily call you and let you know if they' More

by SIDMORICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy
Jan 07, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 04, 2025

1,5-2 hour wait for service with appointment is too long. And appointment was first thing in the morning so no chance they were ehind More

by wvmaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 03, 2025

Jonathan took my car in promptly. Quick service. I had to bring my car back and it was put back in the service queue by Jonathan. More

by JLOP985
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Jan 03, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jonathan and our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

January 03, 2025

Im very disappointed this time was charged for $54 for material disposal in changing the windshield water pump, be side of $410 on labor the pump was around $100. I think this time of service I was ove More

by ASSR44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 03, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

January 03, 2025

They listened to what I was wanting to purchase. They also did their best to meet tre price I was looking for. Most of all, everything was pretty quick and wasn’t an all day event. More

by laguerra45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Matt
Jan 03, 2025 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

January 03, 2025

Disappointed, I will not buy another Hyundai. Paid it off, will trade in Elantra elsewhere. More

by pollard929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Sales Employee 5 stars, Best employee there!
Jan 06, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 03, 2025

Tried getting service, no return call, no appointments, car broke down finally and roadside assistance helped. More

by TINARAYMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Yslas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Mckellop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Chili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Zwaan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Hyundai of Fort Myers responded

Tina, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 03, 2025

I brought my car in for a maintenance appointment. My tires were not refilled because the dealer supposedly did not have the tools to remove the caps on the tires of the very car it sold to me. Now I' More

by JLOP985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
2.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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