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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,862 Reviews

2,862 Reviews of Hyundai of Ft. Myers - Service Center

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March 18, 2025

Service advisor was very nice, unfortunately my car wasn't repaired for what I needed More

by cjsyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo, Scott Dolloff
Mar 21, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 17, 2025

Took a long time. Not very organized when I dropped off Vehicle. All Chairs full in lounge. More

by mitchelleveland59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone in particular.
Mar 17, 2025 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers

March 17, 2025

Leo was professional, friendly and everything went well. I was the first person there and was out in an hour which I greatly appreciated. More

by CAPTVENA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Mar 17, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

March 17, 2025

The dealership took care of me. But I had to return three times after my oil plug kept leaking. Dealership gave me a loaner car for a week and a half until the oil pan could be repl More

by David Ylitalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Karrels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team, David. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

March 16, 2025

Friendly and quick. Finished earlier than expected. Checking in and out real quick.will use again More

by wjknj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

March 16, 2025

Poor customer communication. Received text on Wed about service done on Mon. Over priced & understaffed. More

by BOBNOVANDER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cancel in service.
Mar 20, 2025 -

Hyundai of Fort Myers responded

Bob, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 16, 2025

EXCELLENT SERVICE! !!!!! My service manager was Leo, and he was friendly, professional and just flat out perfect. More

by douglasmolloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo O
Mar 17, 2025 -

Hyundai of Fort Myers responded

Douglas, Thank you for taking the time to share your thoughts on working with Leo and our service team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

March 16, 2025

Great service, advisor was generous and knowledgable about warranty and maintenance. Gave me good advice More

by Karen and Lfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rancel
Mar 17, 2025 -

Hyundai of Fort Myers responded

Karen, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let Rancel and our team know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

March 15, 2025

Aly was great. Took care of car needs and asked if I needed a shuttle to take me anywhere. Shuttle took me and my girls to Skyzone and picked us up when car was don More

by MAESTROSBORICUAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly in service
Mar 16, 2025 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Aly and our service team met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

March 15, 2025

I did not have an appointment but they got me in when I had a problem. More

by Kittyjwinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
Mar 16, 2025 -

Hyundai of Fort Myers responded

Kitty, Thank you! Taylor and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

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