Hyundai of Ft. Myers - Service Center

I had the worse and traumatic experience in this "Dealer".. I would like to share my concern about the overprice and the horrible costumer service I had. "Dealer".. I would like to share my concern about the overprice and the horrible costumer service I had. More

I had a 9:30 appointment for an oil change and tire rotation. Because my car is approaching 30k miles Robinson told me the service tech would inspect and in form me of recommendations. I told Robinson rotation. Because my car is approaching 30k miles Robinson told me the service tech would inspect and in form me of recommendations. I told Robinson I needed the car by 1:00. Starting at 11:30 I tried contacting the service writer for an update. After 4 calls without reaching Robinson I had a 1:00 pm appt. After my appointment I went to the dealership at 2:15 to check. While pulling into the lo Robinson told me the recommendations stating he had tried to contact me by email with the up date. The oil change had be done and I could not wait for further service. I paid and left checking my emails when home and all I had received was a notification my car was done. All that was done was the oil change no wheel rotation like the coupon I had. Extremely disappointing! More

Nice people, fast service. Free shuttle service. Fixed 2 problems under warranty. Hassle free no problems. Free shuttle service. Fixed 2 problems under warranty. Hassle free no problems. More

Didn't do there job right on my recalls my car won't start properly my check engine light is on and it runs like crap start properly my check engine light is on and it runs like crap More

It’s always a simple and easy process when I come here. The waiting area is nice aswell! The waiting area is nice aswell! More

Staff were nice, however explaining to me that it costs 90 dollars for an air filter??? Went in for the 15,000 mile warranty service. Get told it’s 250 dollars and was refused to explain the breakdown. Say 90 dollars for an air filter??? Went in for the 15,000 mile warranty service. Get told it’s 250 dollars and was refused to explain the breakdown. Says “complimentary Hyundai service” then i get charged 250 dollars. Complete scam. More

Very nice place and people, nice to get a hot coffee and small snack while waiting small snack while waiting More

They are always on point. I was able to get an appointment within m three days. I was able to get an appointment within m three days. More

This was the easiest oil change I have had. My advisor was quick and courteous. My advisor was quick and courteous. More

Excellence, professionalism,punctuality, a very good experience every time you choose any of their services I will strongly recommend you experience every time you choose any of their services I will strongly recommend you More