Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Hyundai of Ft. Myers - Service Center
Fort Myers, FL
2,863 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,863 Reviews of Hyundai of Ft. Myers - Service Center
Sort by
March 22, 2025
Their phones in the service department are TERRIBLE! I called 7 times for 7 hours over 2 days. Always put into their voicemail wasteland! I called 7 times for 7 hours over 2 days. Always put into their voicemail wasteland! More
by flkev
Verified CustomerEmployees Worked With
Leo was service desk person. Give him a 4 star.
March 22, 2025
The service department’s phone has been down since before Christmas so that makes it more than three months. When the automated call might answer you instead of disconnecting you when you leave a message nob Christmas so that makes it more than three months. When the automated call might answer you instead of disconnecting you when you leave a message nobody called you back. When they do have my car, it’s crickets and radio silence. More
by whtlily92
Employees Worked With
Nobody stays very long
March 22, 2025
I left with the feeling that I was deceived and ripped off. I will not go back. It was a bad experience that took 4 1/2 hours. I spent $589 on a lease car with 13,500 miles. off. I will not go back. It was a bad experience that took 4 1/2 hours. I spent $589 on a lease car with 13,500 miles. More
by Jham64
Employees Worked With
Rancel Machin Service
March 21, 2025
The only issue I had with service was I waited 30 minutes to even be greeted by a service advisor. I was told a computer glitch caused them to be overbooked. Once I finally was seen, the rest of the servi to even be greeted by a service advisor. I was told a computer glitch caused them to be overbooked. Once I finally was seen, the rest of the service was great. I appreciated the shuttle service and my car’s service was completed in a timely manner. More
by KAREN.IVERSON
Employees Worked With
I think Michael was my service advisor and I think the shuttle driver was Jeff.
March 20, 2025
Great service both times that I had work done. The first time I had some work done.The 2nd time the check engine light came on,but no work was required because I had not tightened the gas cap ful The first time I had some work done.The 2nd time the check engine light came on,but no work was required because I had not tightened the gas cap fully. Great job guys More
by fish
Employees Worked With
Aaron in service and Eumelio in servicev
March 20, 2025
The wait time to check your car in and have service completed is unacceptable. I didn't work with the below people so my ratings are not accurate. completed is unacceptable. I didn't work with the below people so my ratings are not accurate. More
by SHORTY9194
