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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,623 Reviews
Call Service Center (239) 277-1222

2,623 Reviews of Hyundai of Ft. Myers - Service Center

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January 15, 2025

Work was well done but it takes too long. Appointments are scheduled but service doesn’t begin for a very long time. More

by AKOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Hyundai of Fort Myers responded

We appreciate your business and apologize for any inconvenience. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Jason Curie General Manager Hyundai of Fort Myers

January 15, 2025

Scheduled time was 8:30 AM. Had to wait for 20 minutes before someone coming out to check in. Oil change took 2 hours. Car was not washed. We found that our instrument settings More

by lgsopp
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick
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Jan 15, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers

January 15, 2025

Came in for yellow tire light on even in warm weather. They said they fixed it but tire is running 4-5 pounds from rest. Will take back in when yellow light comes on again. Aly Napoleon was serviceman More

by fthierer0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napolean
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Jan 16, 2025 -

Hyundai of Fort Myers responded

We are very happy to hear Aly provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

January 15, 2025

Leo has great customer service skills. He is very professional and courteous. He notified me when my car service was complete. More

by carreroalexandria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Jan 16, 2025 -

Hyundai of Fort Myers responded

Alexandria, Thank you so much for your excellent review! We are so glad that Leo had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

January 15, 2025

Leo was super awesome and nice, even when I had no clue what I was doing! Very grateful! More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Jan 16, 2025 -

Hyundai of Fort Myers responded

Jules, Thank you so much for your kind words for Leo, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

January 15, 2025

I had a 1:15 appt for new car service. My car was not ready until 4 pm and if I didn’t go and ask the status I might still be there. No way an oil change and tire rotation should take mor More

by ncpjl
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mykeal Burke
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 15, 2025

Very good Done in good time. Very polite. Good snacks. Comfortable waiting rooms. Clean showroom. More

by Cookiesmom7162
Recommend Dealer
Yes
Employees Worked With
Leonel
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Jan 16, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

January 14, 2025

Service department was on point with getting repairs done. Leo communicated very well with my wife and I about timelines and services that were being done. More

by austinaharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Jan 14, 2025 -

Hyundai of Fort Myers responded

It's great to hear that you had such a positive experience, Austin. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

January 14, 2025

The service rep. was very kind and informative, and the sales people were helpful also.. More

by rm842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio
Report | Print
Jan 15, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Leonel and our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

January 13, 2025

Professional staff that kept me informed of what was happening. Service was a bit slow though More

by grolfes01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

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