Hyundai of Ft. Myers - Service Center
Fort Myers, FL
2,303 Reviews of Hyundai of Ft. Myers - Service Center
Check in was smooth. Wait time acceptable; even though it was my second time there for the same issue. Waiting area has been updated very nicely and amenities are appreci Wait time acceptable; even though it was my second time there for the same issue. Waiting area has been updated very nicely and amenities are appreciated. Sure would like for a separate cell phone area to be created however. Loud, continuous conversations regaled all of us waiting for the entire hour that I was there. Not the dealers fault that some people are inconsiderate but a sign or policy change might help. More
I will admit the last time I was here for service about seven months ago, I was pretty disappointed. This was a 100% improvement on hospitality, friendliness, service benefits (shuttle service), and time t seven months ago, I was pretty disappointed. This was a 100% improvement on hospitality, friendliness, service benefits (shuttle service), and time to complete my service needs. More
Aly was my service advisor. From the minute I got in he was friendly, helpful, gave me the approximate wait time, and kept me informed when there was a short delay. When finishe From the minute I got in he was friendly, helpful, gave me the approximate wait time, and kept me informed when there was a short delay. When finished, he gave me a business card and said to call him anytime if I needed help. After leaving the dealership, he texted me to make sure everything was as expected with the service I had. This is the kind of service I like and expect. I have a dealer closer to me but don't go there because the service is not the same. More
I received Timely support in scheduling an appt for service before a planned long trip. Review of vehicle was thorough and informative and completion of service was quick service before a planned long trip. Review of vehicle was thorough and informative and completion of service was quick More
Had a great experience working with Chloe. Friendly and courteous customer service. Swift auto service. And in case it had been slower than expected, they offer free Uber transport and pick-up Friendly and courteous customer service. Swift auto service. And in case it had been slower than expected, they offer free Uber transport and pick-up as a courtesy. More