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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,627 Reviews

2,627 Reviews of Hyundai of Ft. Myers - Service Center

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January 18, 2025

I received excellent customer service at the Hyundai Hyundai of Fort Myers on colonial Boulevard. I had a lot of work done on my engine and my car seems to be running much better now. To the estimated c More

by CCSAILAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antony in service Dept
Jan 18, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

January 18, 2025

Very professional and knowledgeable Chloe answered all my questions You have a great team in Fort Myers More

by c_a_downing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Jan 19, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that Chloe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

January 18, 2025

Service tried to charge me $3800 in unnecessary repairs and horrible returning or answering calls. I had to have the operator walk back to service and tell them to pick up the phone. I had my vehicle towe More

by Hyundai22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Sanchez in Service
Jan 21, 2025 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 18, 2025

Well to start I had an apple for 3:30 I didn’t leave until 6:00. Then every time I have had my oil change you guys never reset the oil mileage change. Also this time didn’t change the sticker on my wind More

by southern218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Claus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 18, 2025

Originally I waited 2 hours for an estimate. Then it took exactly one month, many calls and texts (which were never returned), a visit back to the dealership and a threat to find another body s More

by kehodes46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Sanchez
Jan 22, 2025 -

Hyundai of Fort Myers responded

We're sorry that your visit wasn't completely satisfying. Would it be possible for someone from our management team to reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 18, 2025

I paid $600 for service and waited 2/2 hours for car to be done. Then when I left the same error lights were on. How is that possible! Where is quality control? More

by CTOBGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eumelio Gutierrez
Jan 21, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

January 18, 2025

The work was done in a timely fashion. Waiting room was more than ample. I am not a car guy, I put gas in it and drive. I felt the service manager was up selling me. My car is a 24 model More

by CKAGERSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

January 18, 2025

They were very efficient and got my car done in a reasonable time frame, quicker than what I was quoted. More

by Lindzey Greer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Meade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kizzy 10 stars! Was the only person who helped and had a great attitude
Jan 19, 2025 -

Hyundai of Fort Myers responded

Lindzey, Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

January 18, 2025

Amazing service every time I go to Hyundai and see him! Takes care of all our needs. More

by KRISTINAMAZZARISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Karrels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Hyundai of Fort Myers responded

Kristina, Thanks for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

January 17, 2025

My Advisor Jasmin Demetz handled my vehicle with care. Made sure I was comfortable during my wait and kept in contact with me the whole time. I will be returning. More

by BELLAGCAPELLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Demetz
Jan 17, 2025 -

Hyundai of Fort Myers responded

Bella, Thank you so much for your kind words for Jasmin, and for taking the time to leave us this wonderful service feedback! Jason Curie General Manager Hyundai of Fort Myers

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