Back

Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,796 Reviews

1,796 Reviews of Hyundai of Ft. Myers - Service Center

Sort by
August 17, 2024

Made an appointment for a recall and arrive to be told after an hour that they don’t have the part. When I made the appointment they were aware what I was coming in for, total waste of my time only having More

by Heehaw2
Recommend Dealer
No
Employees Worked With
Not sure
Aug 21, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 16, 2024

Not detailed oriented or thorough - replaced the wrong tire, when I went back they replaced the correct tire, but never cleaned any of the grease off the tire or rim. When I asked them to clean it up (it More

by tmsmith234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
Aug 19, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

August 16, 2024

Great staff, all the guys at the desk was very nice and informative and I didn’t have to wait long on my car, keep it up Hyundai. More

by mikeroobens20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Hyundai of Fort Myers responded

Mike, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

August 16, 2024

Oil change took only 30 minutes! Very efficient and courteous service! Previous car service would need most of day to get job done More

by robertpetcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Hyundai of Fort Myers responded

Robert, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

August 16, 2024

Very good and professional team thank you very much I will recommend you to my friends More

by Justo Guerrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Aug 16, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

August 16, 2024

Short waiting time for a walk in problem; Quoted cost of the most likely repair. Turned out to be weartenty covered.. Y More

by JMARKUSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot. Repair sheet gone.n
Aug 16, 2024 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

August 16, 2024

After waiting 2 weeks for the parts, the service department was very quick in getting them installed. More

by germansharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

August 16, 2024

First, I love my Santa Fe Hyundai. This was my first service and I was very pleased! My first oil/filter was no charge. I was thrilled! I only paid for an air filter and tire rotation. More

by Lebair.peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gutierrez, service dept. Victor sales.
Aug 16, 2024 -

Hyundai of Fort Myers responded

Thank you, Peggy, for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

August 16, 2024

Again service was completed as promised in a timely manner. Very happy with my service advisor Mr Napoleon More

by LCHENEYCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
Aug 16, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

August 16, 2024

Courteous fast reliable friendly service department, my car was worked on immediately and delivered to me fsst More

by steveper73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yslas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Hyundai of Fort Myers responded

Thanks, Steve, for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

...
31
...