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Hyundai of Ft. Myers - Service Center
Fort Myers, FL
1,799 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,799 Reviews of Hyundai of Ft. Myers - Service Center
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Verified Customer
August 27, 2024
Great service! Timely completion based on original time frame. Robinson Colon was really helpful with my extended service contract and knew what was included. Ove Timely completion based on original time frame. Robinson Colon was really helpful with my extended service contract and knew what was included. Overall good experience! More
by SLYONTZ
Employees Worked With
Robinson Colon
August 27, 2024
The service was not completed as requested. I had to tell them what had not been done so they would finish the job. Money was stolen out of car. I do not remember working with any of the s I had to tell them what had not been done so they would finish the job. Money was stolen out of car. I do not remember working with any of the service people listed. Because your survey requires me to rate others, I am marking them all with one star. More
by shasha369
Employees Worked With
August 27, 2024
I brought my truck in with an appointment and they replaced the radiator cover very quickly. replaced the radiator cover very quickly. More
by Sam
August 27, 2024
Your recall system is not car owner friendly. Verifying that your car qualifies for the recall and then having to wait for the part to arrive creates two trips to the dealership. That's absurd. Verifying that your car qualifies for the recall and then having to wait for the part to arrive creates two trips to the dealership. That's absurd. Keep recall parts on hand. More
by jglittle1981
Employees Worked With
Unknown but not above.
August 27, 2024
Motor replacement recall on my Pallisade took 10 weeks. I still had to pay my lease during that time despite not having my car. Communication from service staff spotty throughout the process. My SUV was re I still had to pay my lease during that time despite not having my car. Communication from service staff spotty throughout the process. My SUV was returned to me without cleaning despite the service staff being inside the car and sitting for that whole time. More
by kjandik
August 26, 2024
Brought car in for required maintenance. Oil, filter and tire rotation. Service writer says, yup! Everything done. I marked tires before drop off. Tires were never rotated. Thus is second ti Oil, filter and tire rotation. Service writer says, yup! Everything done. I marked tires before drop off. Tires were never rotated. Thus is second time in, with the same lie. Next scheduled service, car will be over 2 years old and over 20,000 miles with no tire rotation. I feel Dealer will owe me a set of tires by then! More
by rimojop
Employees Worked With
Jonathon bickel
August 26, 2024
I have used Hyundai of Fort Myers for the last 3 years and I am always confident that the work will be of high quality. Thank you Nick Sanchez, best Customer Service Agent, and his team! Very happy as b and I am always confident that the work will be of high quality. Thank you Nick Sanchez, best Customer Service Agent, and his team! Very happy as before for the quality of service. More
by lucerogo
Employees Worked With
Nick Sanchez
August 26, 2024
It took 15 minutes to be acknowledged in the service lane but once Johnathon checked me in the service was prompt, efficient, professional and expert. The snacks were appreciated at lunch time. The waiting but once Johnathon checked me in the service was prompt, efficient, professional and expert. The snacks were appreciated at lunch time. The waiting room was quiet and reasonably comfortable. The work was done expeditiously and accurately. Johnathon was great. More
by WILLMSF
Employees Worked With
Johnathon
