Hyundai of Ft. Myers - Service Center

Service representative was courteous and promptly arranged for a rental car for my use during the recall installation. arranged for a rental car for my use during the recall installation. More

I came in for an oil change and everyone was very nice and extremely helpful. and extremely helpful. More

Fast and excellent service Al information was clear the service guy give me a excellent customer service service guy give me a excellent customer service More

quote was not complete did not include all costs ;need better estimates so no surprises better estimates so no surprises More

Was able to make a appointment that suited my schedule, and from check in was kept informed of what was happening with my vehicle. After diagnosis was informed that the part's needed was not in stock and r and from check in was kept informed of what was happening with my vehicle. After diagnosis was informed that the part's needed was not in stock and rental vehicle was being ordered for me, until mine could be fixed. Couldn't ask for better service. More

When I pulled into the service entrance I got waited on right away.. that’s a big plus. right away.. that’s a big plus. More

Matthew Edwards service advisor saved the day. I had 2 appointments prior to making contact with him. I was told at my second appointment my car had to be there all day and to go home and wait for I had 2 appointments prior to making contact with him. I was told at my second appointment my car had to be there all day and to go home and wait for call. Instead I got an email saying failed to show up for my appointment. I drove over and showed Matthew all my paperwork and he had problem solved in less than 3 hours More

My service rep was great. However, I didn't appreciate that when I called in the guy on the phone didn't let me know, or suggest that if I didn't make an apt it would at leas However, I didn't appreciate that when I called in the guy on the phone didn't let me know, or suggest that if I didn't make an apt it would at least an hour wait time. I even asked him if I should make an apt, and he said I could just come in. When I got there, the service person that helped me told me it would be at least an hour and a half. I was a bit annoyed that it was going to take that long, especially when I asked the guy when I called in if I should make an apt. My service rep did everything possible to get me in and out within an hour, which I really appreciated. She was great! More

Even though I did not have an appointment due to my engine light coming on and car rattling, I drove to the dealer. It was my first time there, and they were very busy, but even still, they took care engine light coming on and car rattling, I drove to the dealer. It was my first time there, and they were very busy, but even still, they took care of my car with professionalism, care and kindness. Great job! More

This is the 3rd time I have filled out this survey. Aly in service is great Aly in service is great More