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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,807 Reviews

1,807 Reviews of Hyundai of Ft. Myers - Service Center

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September 07, 2024

The service advisor was extra Courteous and attentive to my needs and also great communication once the repair was completed More

by HYUNDAIKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Yslas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

September 07, 2024

The service area has appeared to have changed dramatically from what O’Brien Hyundaihad. It seems to be as efficient but I cannot tell until I have returned a couple more times. I don’t remembe More

by LONBOBJUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
User?
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

September 07, 2024

Excelente servicio. Muchas gracias. Tuve cambio de aceite y filtro, cambio de gomas y arreglo de otra goma More

by ZORYJF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Osorio
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met you servicer expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

September 07, 2024

Everyone was helpful. Service advisor provided a ride to my appointment which was very helpful to get there on time. My car was taken care at the same time. More

by CA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eumelio Gutierrez
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

September 07, 2024

Horrible communication, lack of sense of urgency and over priced. Worst service department ever dealt with. More

by lissakisgett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Sep 12, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 07, 2024

Went for oil change and tire rotation balance plus put on computer for diagnostics. Almost 3 hrs passed and they’re just taking it in! They changed my oil but never touched tires or diagnostics. You wasted h More

by sandyzinschlag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody introduced themselves
Sep 12, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 06, 2024

Bishoy Mikhail was very helpful and pleasant. . He explained everything in detail. Service went smoothly and timely. More

by tkwatson212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bishoy Mikhail
Sep 06, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

September 06, 2024

Jonathon was great! ! It was quick and didn’t have to wait long at all! More

by moranmarilyn64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 08, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jonathon delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

September 06, 2024

The service that was performed was good. The representative that helped me was curious and helpful. More

by PL.TL
Recommend Dealer
Yes
Employees Worked With
Leonel
Sep 08, 2024 -

Hyundai of Fort Myers responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

September 06, 2024

The gentleman was very polite and we were very pleased about the service and their knowledgeability. More

by Shana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco who is no longer there.
Sep 08, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Shana, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

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