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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,807 Reviews

1,807 Reviews of Hyundai of Ft. Myers - Service Center

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September 09, 2024

had to go in twice to have a fuse changed. The appointment for a recall procedure (fuse change) as it turned out was simply to 'Inspect' (screen me for possible service beyond the recall I wen More

by dwalker.memphis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont recall who did the service
Sep 13, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 08, 2024

This dealership is the best in fort Myers. It was so easy and everything went so somuthly. More

by JAIMEEN Thummar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you, Jaimeen, for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

September 08, 2024

Great service only downside was the wait time. With appointments - still were there for 6 hours. More

by SCORRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

September 08, 2024

Professional, polite, knowledgeable. Helped me out in an emergency situation without an appointment. Accommodating on offering travel. Explained all work throughout the process. Chloe is More

by RBIGGS2300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

September 08, 2024

Very courteous agents concerned to get service done quickly and accurately. Chloé took very good care of us and was a pleasure to work with. Service waiting area was clean. More

by michael_turko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloé
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you, Michael, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

September 08, 2024

The dealership of staff was very friendly. My service was done quickly and free snacks and free, hot chocolate. More

by drbrettman1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

September 08, 2024

Its nice and easy and clean. I always come here for service with my car. More

by VJOVITA081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

September 08, 2024

Service agent said that it would take about an hour to complete service repair. 90 minutes went by and I had to go and find him to ask why it was taking so long. He then told me that he didn’t know how mu More

by michaelevert7472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bishoy
Sep 12, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 08, 2024

went to have my oil changed on a Sunday, had to return the following Sunday because the low engine oil warning came on........ I hope this isn't a frequent occurrence, it could be catastrophic for someon More

by iweld0301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bishoy Mikhail
Sep 12, 2024 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 07, 2024

I had a burned out headlight. They squeezed me in and took care of my car. Thanks!! More

by CarolynCesna52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Hyundai of Fort Myers responded

Carolyn, Thank you for your business and this review. We're happy to hear Eddie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

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