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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,687 Reviews
Call Service Center (239) 277-1222

2,687 Reviews of Hyundai of Ft. Myers - Service Center

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March 21, 2025

It was total chaos with too many people not knowing how to answer questions. Very rude staff More

by JVOTAW0
Recommend Dealer
No
Employees Worked With
Nelson
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Mar 27, 2025 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 21, 2025

The only issue I had with service was I waited 30 minutes to even be greeted by a service advisor. I was told a computer glitch caused them to be overbooked. Once I finally was seen, the rest of the servi More

by KAREN.IVERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I think Michael was my service advisor and I think the shuttle driver was Jeff.
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Mar 27, 2025 -

Hyundai of Fort Myers responded

Karen, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 20, 2025

Great service both times that I had work done. The first time I had some work done.The 2nd time the check engine light came on,but no work was required because I had not tightened the gas cap ful More

by fish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in service and Eumelio in servicev
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Mar 20, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

March 20, 2025

The wait time to check your car in and have service completed is unacceptable. I didn't work with the below people so my ratings are not accurate. More

by SHORTY9194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
3.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2025 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 18, 2025

Service advisor was very nice, unfortunately my car wasn't repaired for what I needed More

by cjsyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
1.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
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Mar 21, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 18, 2025

I was very pleased with both my service rep as well as the parts person. A nice change from my last visit a yr. ago. More

by GLENNSIEBERT46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Hyundai of Fort Myers responded

Glenn, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

March 17, 2025

The dealership took care of me. But I had to return three times after my oil plug kept leaking. Dealership gave me a loaner car for a week and a half until the oil pan could be repl More

by David Ylitalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Karrels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team, David. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

March 17, 2025

Took a long time. Not very organized when I dropped off Vehicle. All Chairs full in lounge. More

by mitchelleveland59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone in particular.
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Mar 17, 2025 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers

March 17, 2025

Leo was professional, friendly and everything went well. I was the first person there and was out in an hour which I greatly appreciated. More

by CAPTVENA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Mar 17, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

March 16, 2025

Great service, advisor was generous and knowledgable about warranty and maintenance. Gave me good advice More

by Karen and Lfr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rancel
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Mar 17, 2025 -

Hyundai of Fort Myers responded

Karen, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let Rancel and our team know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

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