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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
1,807 Reviews

1,807 Reviews of Hyundai of Ft. Myers - Service Center

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September 10, 2024

They have always been great. I don’t know which service is for, but I always enjoy my appointments More

by Darkcat97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

September 10, 2024

This is my 3rd car with Hyundai Fort Myers and my experience is always great. More

by LGBHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniela Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

September 09, 2024

Absolutely unacceptable. What should have been an easy blend door actuator repair they made into changing the evaporator and damaging the heater core. Pickup my Sonata and on More

by contact.johanruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leonel Osorio
Sep 12, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 09, 2024

Ali was extremely helpful and informative. He explained all the parts of the service that were being done to my Palisade. I was in and out of the service appointment without any hold ups. All More

by emanuelr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

September 09, 2024

Jonathan was great. DP..He got back to me asap. Appreciate the personal attention he gave me. More

by dwprange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Bickel
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jonathan and don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

September 09, 2024

My customer service person Ali was fantastic but your service technician forgot to reset oil life and take off old service tag. More

by edale1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Sep 09, 2024 -

Hyundai of Fort Myers responded

Edale, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

September 09, 2024

Jonathan was very helpful in getting this job done! He explained very well what was needed to be done and how it would be completed. More

by doceab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad Jonathan was able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

September 09, 2024

Great service, personable, polite, friendly and looking forward to visiting you again for another oil change. More

by myab106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
3.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

September 09, 2024

Insanely expensive. . I never in my life expected this cost for a routine service visit.. More

by dlkjlk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Braddock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

September 09, 2024

I had an AWESOME customer service experience with my service manager, his name is Robinson Colon. More

by l_williamsiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson Colon
Sep 10, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear Robinson was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

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