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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.2
2,288 Reviews

2,288 Reviews of Hyundai of Ft. Myers - Service Center

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December 09, 2024

Thanks the Chris for expediting this service . We really appreciate your attention and thoroughness. Wonderful. More

by dallasfla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Zwaan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

December 09, 2024

Excellent help from Jasmine! Problem still being solved, but she is assisting amazingly! Many Thanks! More

by miss_chickette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Dec 09, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

December 09, 2024

Scheduled service appointment was for 9:15. Upon arrival was told it would be at least 2-3 hours. Lyft service took me to a shopping mall, transport was good. When time to head back to dealersh More

by piggyback1983
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Colon
Dec 12, 2024 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 09, 2024

I had aa appointment tire rotation and oil change got there around 3ish left at little after 6pm not only that they left a lug off one of the wheels More

by JEROME20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe
Dec 12, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 09, 2024

Found a bad wiper for the car. Looked for a newer one offer me less than a bike? More

by ROCKED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 08, 2024

Cloey had great communication and checked in with me when she had updates. The dealership did seem to be backed up so service took longer than expected but they got everything I needed taken care of. More

by katherineball09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cloey , Odadson Joseph
Dec 09, 2024 -

Hyundai of Fort Myers responded

Thank you, Katherine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

December 08, 2024

I had a very pleasant experience with Juan and members and can't wait for my next service! More

by ENRIQUEVELEZ687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Hyundai of Fort Myers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Juan and our team here at Hyundai of Fort Myers to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Curie General Manager Hyundai of Fort Myers

December 08, 2024

Back in September of this year I brought my vehicle in to replace a weather strip. I had to wait nearly two weeks to get the part delivered and installed. The part was installed incorrectly. The window loo More

by SILVA1377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bishoy Mikhail
Dec 12, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 08, 2024

This is the third strike. First two time’s forgot to reset oil light. This time they replace window regulator. Driving home I thought my hearing was off. Nope, forgot to plug More

by MATTHEWJ2704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paper is in car with name. Not getting it. The service was fine, technician was the problem.
Dec 12, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, Matthew, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

December 07, 2024

From making my appointment to getting my car service everything was excellent. The people's and the service. More

by derimae2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock
Dec 09, 2024 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

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