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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,655 Reviews

2,655 Reviews of Hyundai of Ft. Myers - Service Center

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September 09, 2024

Jonathan was very helpful in getting this job done! He explained very well what was needed to be done and how it would be completed. More

by doceab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad Jonathan was able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

September 09, 2024

Insanely expensive. . I never in my life expected this cost for a routine service visit.. More

by dlkjlk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock
Sep 10, 2024 -

Hyundai of Fort Myers responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jason Curie General Manager Hyundai of Fort Myers

September 09, 2024

I had an AWESOME customer service experience with my service manager, his name is Robinson Colon. More

by l_williamsiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson Colon
Sep 10, 2024 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear Robinson was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

September 09, 2024

Great service, personable, polite, friendly and looking forward to visiting you again for another oil change. More

by myab106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
3.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

September 09, 2024

Absolutely unacceptable. What should have been an easy blend door actuator repair they made into changing the evaporator and damaging the heater core. Pickup my Sonata and on More

by contact.johanruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leonel Osorio
Sep 12, 2024 -

Hyundai of Fort Myers responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 09, 2024

had to go in twice to have a fuse changed. The appointment for a recall procedure (fuse change) as it turned out was simply to 'Inspect' (screen me for possible service beyond the recall I wen More

by dwalker.memphis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont recall who did the service
Sep 13, 2024 -

Hyundai of Fort Myers responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

September 08, 2024

This dealership is the best in fort Myers. It was so easy and everything went so somuthly. More

by JAIMEEN Thummar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you, Jaimeen, for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

September 08, 2024

Great service only downside was the wait time. With appointments - still were there for 6 hours. More

by SCORRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thanks for sharing your thoughts about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers

September 08, 2024

Professional, polite, knowledgeable. Helped me out in an emergency situation without an appointment. Accommodating on offering travel. Explained all work throughout the process. Chloe is More

by RBIGGS2300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

September 08, 2024

Very courteous agents concerned to get service done quickly and accurately. Chloé took very good care of us and was a pleasure to work with. Service waiting area was clean. More

by michael_turko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloé
Sep 09, 2024 -

Hyundai of Fort Myers responded

Thank you, Michael, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

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