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Hyundai of Ft. Myers - Service Center
Fort Myers, FL
2,803 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,803 Reviews of Hyundai of Ft. Myers - Service Center
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June 18, 2025
Everything was great. Facility was clean and staff was friendly. Would recommend. Hyundai of Fort Myers for your service needs. Facility was clean and staff was friendly. Would recommend. Hyundai of Fort Myers for your service needs. More
by sarahalovejoy
Verified CustomerEmployees Worked With
Mike Lovejoy
June 17, 2025
Usually good service and timely, however my most recent service was disappointing. Despite having an appointment adequately on line, and told the wait would be 2 hours for what needed to be done, I checke service was disappointing. Despite having an appointment adequately on line, and told the wait would be 2 hours for what needed to be done, I checked with the customer rep after 3-1/2 hours to learn my car hadn't been looked at yet. I was told they would try to look at it asap and have it done in 30 minutes. It was ready 1-1/2 hour later. That was the first time I had disappointing service, generally my car gets looked at and returned in the time indicated. More
by ACROCZKO
Employees Worked With
June 16, 2025
Bought a new Hyundai Santa Fe, that i overpaid for, with 3 year -36,000 mile oil change and tire rotation service. Took it in at 32,000 miles and 2.3 years....was told by Darren that I already used my 4 com 3 year -36,000 mile oil change and tire rotation service. Took it in at 32,000 miles and 2.3 years....was told by Darren that I already used my 4 complimentary service offers. When I advised I was never told there was a service limit... he said, well if you were mechanically inclined you would know that you didn't need one between 13 and 16k. I told him I only came because your dealership sent me an email saying I was due. He said oh, well we send those every 4 months. Then they wanted me to complete another $750.00 in maintenance that probably costs 300 to do myself or take to more reputable local establishments. More
by dwheyer
Employees Worked With
Darren
June 16, 2025
I have visited the Hyundai Service Center twice since purchasing my vehicle on Friday, June 6, 2025—first to address a slow tire leak and to request the installation of a USB port. On Saturday, June 7, I purchasing my vehicle on Friday, June 6, 2025—first to address a slow tire leak and to request the installation of a USB port. On Saturday, June 7, I spent over four hours at the Service Center but was informed that I needed to schedule an appointment specifically for the USB port installation. I scheduled that appointment for Saturday, June 14, 2025, and arrived promptly at 8:00 AM. Upon checking in, I informed the Service Representative that I was there for the USB port installation and that the tire still had a leak. I was told the service would take approximately two hours. When I returned around 10:10 AM, I was informed that the USB port installation required approval from the Sales department, the part had not yet been ordered, and I would need to return again. Additionally, I was told that my car key had been misplaced and staff were actively looking for it. After spending more than six hours at the Service Center, no service had been completed on my vehicle. As of today, Monday, June 16, the tire still leaks, and the USB port remains uninstalled. I am extremely disappointed with the lack of communication, coordination, and service I have experienced so far. I would appreciate prompt follow-up to resolve these outstanding issues. More
by victor_kenney
Employees Worked With
Angel Lopez
June 16, 2025
Brandon, Svc Advisor. , was clear about procedure and explained other part of service would be scheduled for another date as computer issues take longer. , was clear about procedure and explained other part of service would be scheduled for another date as computer issues take longer. More
by ROSA990
Employees Worked With
Brandon
June 15, 2025
They were very accommodating and helpful. Got me in and out quickly. I live in Naples yet I drive to fort Myers to get my service because of their great customer service. Got me in and out quickly. I live in Naples yet I drive to fort Myers to get my service because of their great customer service. More
by maher1264
Employees Worked With
Felicia
June 14, 2025
I just have a hard time understanding how I had about 200$ in parts and 1500$ in labor!! My reps were very nice I just can’t wrap mi head around the service cost . My work was NOT that intricate Shirley 200$ in parts and 1500$ in labor!! My reps were very nice I just can’t wrap mi head around the service cost . My work was NOT that intricate Shirley Thompson More
by SASSYSHIRLEY191
Employees Worked With
June 13, 2025
Victor was amazing to work with! !!! he always communicates with us quickly regarding the status of our vehicle and explains what needed to be done. He is so friendly and personable. !!! he always communicates with us quickly regarding the status of our vehicle and explains what needed to be done. He is so friendly and personable. More
by dr.caren
Employees Worked With
Victor
