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Hyundai of Ft. Myers - Service Center
Fort Myers, FL
2,687 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,687 Reviews of Hyundai of Ft. Myers - Service Center
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May 07, 2025
Not sure what the issue was, but it took me a long time to actually talk to a real person let alone get a call back. But once I did, everything went smoothly the gentleman I dealt with Saturday morning was to actually talk to a real person let alone get a call back. But once I did, everything went smoothly the gentleman I dealt with Saturday morning was nice and took care of everything got me in and out. Just a complete nightmare With your phone system and patching people across the dealership. More
by joshesser516
Verified CustomerMay 07, 2025
On time, courteous and informative. Knowledge of my problem. Hopefully the issue is fixed as I haven’t driven the car enough to know (intermittent problem). Knowledge of my problem. Hopefully the issue is fixed as I haven’t driven the car enough to know (intermittent problem). More
by EGBAKER32
May 06, 2025
40 minute wait in line outside. Advisor took a customer two cars behind me. The only reason you get a 1 is because Tyler was the only one working. Complete mismanaged business!!! ov Advisor took a customer two cars behind me. The only reason you get a 1 is because Tyler was the only one working. Complete mismanaged business!!! overheard several customers complaining and asking for a manager. Something is broken at this service center and it is going to be hard to get customers back. I hope you take this as good information to fix your business More
by Debrardin
Employees Worked With
Tyler
May 06, 2025
1. Getting someone to call you back to schedule an appointment. Had to call 6 times. 2. Had to wait in line over 40 minutes to hand over my vehicle. 3. They didn’t reset the maintenance needed r appointment. Had to call 6 times. 2. Had to wait in line over 40 minutes to hand over my vehicle. 3. They didn’t reset the maintenance needed reminder in the info system. Also, stated they fixed my Fob but it didn’t work when I got home. Took a 2nd visit to resolve those issues. More
by RETENTION04
Employees Worked With
None on here.
May 06, 2025
For the most part good but I was told a replacement back up camera would be available in a couple days but it has been 2 weeks and now scheduled for May 13th. Also service on a rim that was not followed up up camera would be available in a couple days but it has been 2 weeks and now scheduled for May 13th. Also service on a rim that was not followed up on More
by tshook0
Employees Worked With
Brandon
May 06, 2025
The dealership could use some work. I called & left 3 messages...no one returned my call. I ended up calling your corporate offices to get my questions (about my car) answered I called & left 3 messages...no one returned my call. I ended up calling your corporate offices to get my questions (about my car) answered More
by kakaeser
Employees Worked With
Jordan
