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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,619 Reviews

2,619 Reviews of Hyundai of Ft. Myers - Service Center

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April 18, 2025

Cleared the check engine light, sent me on my way to break down on the side of the road five minutes later. brought the car back to have it fixed correctly and they just let it sit there for four days u More

by SUNDOG2000
Recommend Dealer
No
Employees Worked With
Brandon
Apr 18, 2025 -

SUNDOG2000 responded

Cleared the check engine light, sent me on my way to break down on the side of the road five minutes later. brought the car back to have it fixed correctly and they just let it sit there for four days until I came back and took it. Apparently they had no clue how to fix my car. Doesn’t matter how nice you are to people when you waste their time, inconvenience them and let unqualified Jiffy Lube “techs” working on peoples cars.

April 17, 2025

Promp, courteous, and professional. It is a great experience coming here. Yea! The car wash is working again. More

by SCOUTIEDOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike,and the new guy
Apr 17, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

April 17, 2025

Glad to see that they have improved reception personnel so greatly. Impressed with Taylor's willingness to get me in and out, and get the parts ordered, without losing all day at the dealerhip.. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Schwinn
Apr 17, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

April 17, 2025

Met my expectations for timely service as promised Way better than the last time...communication was vastly improved More

by DWMARR
Recommend Dealer
Yes
Employees Worked With
Emullio
Apr 17, 2025 -

Hyundai of Fort Myers responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Fort Myers! Jason Curie General Manager Hyundai of Fort Myers

April 17, 2025

You get into auto attendant jail trying to schedule an appointment without the help from the live person. Otherwise all is well. More

by edichka777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rancel Machin
Apr 17, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

April 17, 2025

I had a great experience. Everything was handled both professionally and efficiently. I was very impressed. More

by DEBJACKSON777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Apr 17, 2025 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

April 16, 2025

Cleared a code, sent me on my way to breakdown on the way home. Upon returning the next day for repair, my car sat for 4-days without repair. I then came and took it back. More

by SUNDOG2000
Recommend Dealer
No
Employees Worked With
Brandon
April 15, 2025

Waiting 2 1/2 hrs for oil change is unacceptable with an appointment. No one offered if I needed to go somewhere and noone came to give me updates. More

by lorriemartindale.63.lm
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none
April 14, 2025

Shayne was cordial and made us feel welcome and followed up which many companies do not do well anymore. More

by miraj
Recommend Dealer
Yes
Employees Worked With
Shayne Brilitz
Apr 14, 2025 -

Hyundai of Fort Myers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Curie General Manager Hyundai of Fort Myers

April 14, 2025

Unprofessional They lie too much Always lazy Always try to charge you extra No more service from hyundai More

by pradeeprana.111
Recommend Dealer
No
Employees Worked With
No
Apr 17, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

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