Hyundai of Fort Myers

I was very pleased with my service visit on Monday July 30 at 8:45 AM. I was greeted right away at the drop off area and was written up in a very fast and efficient manner. He did a walk around inspectio 30 at 8:45 AM. I was greeted right away at the drop off area and was written up in a very fast and efficient manner. He did a walk around inspection and then sent me in the to write up desk. I did have to wait about 3 or 4 minutes for the service writer to finish up a price proposal for a repair but it did not bother me at all. When your retired like me waiting is something we do alot of. Then he wrote up my work order and said a gentleman would come and get me when it was done. I don't remember the mans name but he did come and consult me on two things that needed done beside the oil change & lube. I did need a new cabin filter for the inside of the car but I feel that $25.15 for the filter and $31.99 labor to put it in the box that it goes in is a total of $56.14 which I didn't antisipate and it thru my budget way off. $31.99 to install it. It only cost $10.99 to do the oil change & lube and that is more involved in doing that than of putting in the filter in the box. I am a little upset with the $56.14 charge for the filter change but what can I do..I'm 68 years old and living on a fixed income of $1100.00 a month. They charged only $17.99 to rotate the tires, another job more involved. Anyway I'll get off my soap box now..I do like O'Briens and I will continue to get my service there and maybe by another car if I live long enough and still drive but I think your labor rates need to be adjusted for us seniors. Thank you for listening..I still feel you deserve excellent on all the survey questions except the price question. More

I had been to another dealer in southern Florida & they acted like they were doing me a favor by showing me a new car. When I arrived at O'Brien's, Rick did everything he could to make sure that I wo they acted like they were doing me a favor by showing me a new car. When I arrived at O'Brien's, Rick did everything he could to make sure that I would leave with a car within my price range. My household now owns 3 O'Brien Hyundai vehicles. I could only rate the staff 5 stars because there was no way for them (or our salesman Rick Powell) to improve. Thanks guys! Jan Krieman (including The Goldberg family as well) More

Buying a car at O'Brien was great... no problems and very easy. Buying a car at O'Brien was great... no problems and very easy. easy. Buying a car at O'Brien was great... no problems and very easy. More

This contact was for routine maintenance, the first such service for the Hyundai Equus I purchased last year. It could not have been easier or better in any way. The request was made on-line in respone to service for the Hyundai Equus I purchased last year. It could not have been easier or better in any way. The request was made on-line in respone to an "it might be time" email. Doug Bostwick called to confirm an early date and offered valet service with a Genesis loaner, an exceptional convenience. The car was returned the same day, detailed inside and out. And the cost (FREE) can't be beat. Outstanding all around! More

THE SERVICE REPS. ARE ALWAYS VERY FRIENDLY AND HELPFUL. THE SERVICE REPS. ARE ALWAYS VERY FRIENDLY AND HELPFUL. I HAVE NOT NEEDED MUCH SINCE THE CAR ONLY HAS 7200 MILES ON IT. I LIKE THE FACT THAT YOU HAV THE SERVICE REPS. ARE ALWAYS VERY FRIENDLY AND HELPFUL. I HAVE NOT NEEDED MUCH SINCE THE CAR ONLY HAS 7200 MILES ON IT. I LIKE THE FACT THAT YOU HAVE COUPONS AVAILABLE TO USE FOR ANY SERVICE I NEED, AT LEAST IT GIVES ME THE ILLUSION OF SAVING A FEW DOLLORS ON THE SERVICE. THE CAR WASH IS A GREAT IDEA, HAVE TOLD FRIENDS ABOUT IT AND THEY THOUGHT THAT WAS A GREAT SALES TOY. More

I have been a customer of Hyundai O'Brien for 10 years now and am very satisfied with the service I receive from the Hyundai O'Brien service center and Doug Bostwick. now and am very satisfied with the service I receive from the Hyundai O'Brien service center and Doug Bostwick. More

Very pleased with service. Made appointment and it was kept. Associate was very thorough with explanation on future needs of my auto. Dealership is very convenient location for us. kept. Associate was very thorough with explanation on future needs of my auto. Dealership is very convenient location for us. More

I love getting my service done at O'Brien because they are prompt with getting me in for my appointment, letting me know how long the service will take and a quick and easy check out. The staff all are ve are prompt with getting me in for my appointment, letting me know how long the service will take and a quick and easy check out. The staff all are very friendly and knowledgable. More

I have a2011 Sonata with only17950 miles on it and the I have a2011 Sonata with only17950 miles on it and the quality of this car is not very Good if I have to pay 400.00 to get it serviced. I have a2011 Sonata with only17950 miles on it and the quality of this car is not very Good if I have to pay 400.00 to get it serviced. ____ 56.99 is a rediculus price to pay to replace the Cabin Air filter when it only takes 5 minutes to drop the glove box and replace a 20.00 filter you canbuy right there!!,also I looked at my cabin & engine Filters 3 weeks before and they were clean(white), they showed Two filter that were (Black),Figure that out!! They had to clean the brake calipers, Never had to do that on any other cars I had. They said the trodell body needed to be cleaned,129.99,Fuel injector cleaner should do that for only 5.00. They said the alignment was out 89.95, Never hit any pot holes so I guess it was out when I bought it or it really wasn't out. Next service at 30000 miles they want 800.00. I won't buy Another Hyundai again if repair costs of this kind are required!!! More

Came in for oil change and tire rotation, keeping up with the terms of my warranty. Everything and everyone was on the ball, was extremely satisfied with my experience the terms of my warranty. Everything and everyone was on the ball, was extremely satisfied with my experience More