Hyundai of Fort Myers

My husband and I do not have very good credit, but O'Brien's had helped us get a "new" used car in the past. We received a letter that said O'Brien's wanted our trade and they would get us in another O'Brien's had helped us get a "new" used car in the past. We received a letter that said O'Brien's wanted our trade and they would get us in another car. Being skeptical, we went to the dealership and left with a new car, a fantastic warranty, and a payment that is in our budget. From the minute we met Eric in the parking lot, until we drove away we were treated with courtesy and respect. I have and always will recommend O'Brien's to anyone looking for a wonderful car buying experience. More

The sales person and his manager at OBrien was not honest, they offered me a lease that is 2X as much as it would cost normally. I had unfortunate credit score which they were trying to take advantage honest, they offered me a lease that is 2X as much as it would cost normally. I had unfortunate credit score which they were trying to take advantage of me. The sales manger out right told me that the down payment would never be what is advertised. In the end they offer me a package which is almost $1,000 more than the other dealership I went to. The payment was $20/mo more and in addition they make me pay the first payment which would have been included in the down payment. Be ware of these unsavory characters at OBrien. More

The team at Obrian helped me not only to determin that my old 1997 Saturn was not worth keeping. I was shocked but Ken helped me and my mother able to get me into a Brand New Car. This is not what I was expe old 1997 Saturn was not worth keeping. I was shocked but Ken helped me and my mother able to get me into a Brand New Car. This is not what I was expecting but without the help of Ken and the Obrian Mitsuibshi team I would not have been able to get a new working car which I will have years to drive. I have given the ratings above becuase I have never seen so much understanding and helpfulness being provided to me, to help me get a new car. I am truley greatful for everyone who helped me and I look forward to keeping that service at Obrian Mitsuibshi. More

I brought my wife's Azera in for service and as always Doug Bostwick was my service advisor..as he does for both the Azera and the Genesis. His work was exceptional, courteous, efficient, honest and thoro Doug Bostwick was my service advisor..as he does for both the Azera and the Genesis. His work was exceptional, courteous, efficient, honest and thorough. The price was exact and the promised time was right on the mark. I cannot praise Doug enough for the outstanding service he has given us on both of our Hyundai's. I am completely satisfied with his efforts and with Obrien Hyundai as well. More

This wasn't my first trip to the service department, usually for just the normal maintenance, but by far the the most pleasant...Thank you usually for just the normal maintenance, but by far the the most pleasant...Thank you More

Everyone was very curtious and helpful. I received service immediately. The service center was clean and a pleasant environment to wait. This part of the survey is annoying. It should not be required service immediately. The service center was clean and a pleasant environment to wait. This part of the survey is annoying. It should not be required. More

This was my first visit to O'Brien's, having bought a used Hyundai at another dealer. this was for warrenty work. I couldn't have been more pleased with my experience. Doug Bostwick was GREAT, from st used Hyundai at another dealer. this was for warrenty work. I couldn't have been more pleased with my experience. Doug Bostwick was GREAT, from start to finish. He is the type of employee that will bring me back to this dealership. More

Waited longer than told. Car was finished but no one came and told us, until we went up to service window and ask about how much longer it would be. and told us, until we went up to service window and ask about how much longer it would be. More

We were first called by Joshua about purchasing a new vehicle and trading in our van, which had over 100,000 miles. Since Hyundai no longer makes vans, we told him that we had looked at their SUVs but f vehicle and trading in our van, which had over 100,000 miles. Since Hyundai no longer makes vans, we told him that we had looked at their SUVs but found them to small for our needs. The thing we most liked about him was his positive attitude to meet our needs. Both Joshua and Rick, were very responsive (and understood our need) to our requests for further information. They did not pressure us to make a decision right away. Thus, understanding our need to do our own analysis and research on the van offered to us. It was a pleasure doing business with them. More

Jose processed my arrival immediately and guaranteed prompt delivery to my worksite. He made numerous efforts to contact me to deliver the car upon completion, but I was unavailable. The work was done p prompt delivery to my worksite. He made numerous efforts to contact me to deliver the car upon completion, but I was unavailable. The work was done promptly and to satisfaction. GREAT service on Jose's part. More