Hyundai of Fort Myers

You have 2 employee's named doug in your service dept.they are both very professional, and i enjoy comming to the service dept because i know i will always be treated w/ the upmost respect and they dept.they are both very professional, and i enjoy comming to the service dept because i know i will always be treated w/ the upmost respect and they are true professionals in the business. More

Purchasing our new car was a pleasant experience with all employees involved. They care about the customer. Our follow up service was also filled with concern for our satisfaction. Even fixing a very mi employees involved. They care about the customer. Our follow up service was also filled with concern for our satisfaction. Even fixing a very minor nick on a door handle showed us a very friendly crew willing to do what was needed to keep us happy. I feel I got a fair deal on our vehicle, no pressure, and actually a fun time with Eric and Robert during the sales process. Sonja knows her business, is friendly and helpful. She takes time to answer questions thoroughly. Phillip helped us understand the car's workings and like everyone else was pleasant to work with. Even the gentleman at the car wash was very friendly and helpful! You have a great group over there. More

They did a great job, got us a car to use when it was going to be long, and were very friendly. Only concern was we had to remind them to check tires for wear (which we had asked at check-in) and we did going to be long, and were very friendly. Only concern was we had to remind them to check tires for wear (which we had asked at check-in) and we did have to buy new tires. When they checked the tires, they brought us out to see how bad the wear was on the tires. More

The guys at O'Brien are great. They are always helpful and David always takes good care of me. That is why I go there. and David always takes good care of me. That is why I go there. More

Although I was not charged after my initial visit to have the new belts installed in Nov at 90,000 miles, I have had to return for problems related to one or both of these belts subsequently 3 times now sinc the new belts installed in Nov at 90,000 miles, I have had to return for problems related to one or both of these belts subsequently 3 times now since Nov. More

The staff were polite and helpful as always. I only waited an hour for my oil change and watched the olympics on tv in a clean waiting room. waited an hour for my oil change and watched the olympics on tv in a clean waiting room. More

I was pleased with the service and friendlyness of the staff. The prices are reasonable and we will certainly be considering another Hyundai in the future. staff. The prices are reasonable and we will certainly be considering another Hyundai in the future. More

Rick was awsome to work with, did everything he said he would do I would recamend him to other buyers. Pete also was goood to work with in service, explained what was done, but still very sceptical of serv would do I would recamend him to other buyers. Pete also was goood to work with in service, explained what was done, but still very sceptical of service dept never had a good experiance with others, it always seems when you buy your car and leave the lot your done. and is always a hassel afterwards, but so far so good with service but will stop at a Toyota dealer and ask them a question about the same reason I brought my car in for. More

I was very pleased with my service visit on Monday July 30 at 8:45 AM. I was greeted right away at the drop off area and was written up in a very fast and efficient manner. He did a walk around inspectio 30 at 8:45 AM. I was greeted right away at the drop off area and was written up in a very fast and efficient manner. He did a walk around inspection and then sent me in the to write up desk. I did have to wait about 3 or 4 minutes for the service writer to finish up a price proposal for a repair but it did not bother me at all. When your retired like me waiting is something we do alot of. Then he wrote up my work order and said a gentleman would come and get me when it was done. I don't remember the mans name but he did come and consult me on two things that needed done beside the oil change & lube. I did need a new cabin filter for the inside of the car but I feel that $25.15 for the filter and $31.99 labor to put it in the box that it goes in is a total of $56.14 which I didn't antisipate and it thru my budget way off. $31.99 to install it. It only cost $10.99 to do the oil change & lube and that is more involved in doing that than of putting in the filter in the box. I am a little upset with the $56.14 charge for the filter change but what can I do..I'm 68 years old and living on a fixed income of $1100.00 a month. They charged only $17.99 to rotate the tires, another job more involved. Anyway I'll get off my soap box now..I do like O'Briens and I will continue to get my service there and maybe by another car if I live long enough and still drive but I think your labor rates need to be adjusted for us seniors. Thank you for listening..I still feel you deserve excellent on all the survey questions except the price question. More

I had been to another dealer in southern Florida & they acted like they were doing me a favor by showing me a new car. When I arrived at O'Brien's, Rick did everything he could to make sure that I wo they acted like they were doing me a favor by showing me a new car. When I arrived at O'Brien's, Rick did everything he could to make sure that I would leave with a car within my price range. My household now owns 3 O'Brien Hyundai vehicles. I could only rate the staff 5 stars because there was no way for them (or our salesman Rick Powell) to improve. Thanks guys! Jan Krieman (including The Goldberg family as well) More