Hyundai of Fort Myers

HORRIBLE SERVICE DEPARTMENT I have a problem with my center console, which is under warranty, however after bringing the vehicle there 5 times , it is still not fixed as they kee I have a problem with my center console, which is under warranty, however after bringing the vehicle there 5 times , it is still not fixed as they keep telling me the wrong parts are in. How many times can you order the wrong parts. The service department is totally incompetent and not qualified for this type of work apparently. Do yourself a favor and go to Naples Hyundai, its worth the drive. Cant be any worse than this dealership. I would not recommend this dealership at all. More

Great Experience! Went into the dealership requesting a low monthly payment on a new vehicle, which almost seemed impossible at first. Gary was extremely friendly and p Went into the dealership requesting a low monthly payment on a new vehicle, which almost seemed impossible at first. Gary was extremely friendly and patient when it came to figuring out what would work best for me, and worked as best as he could (along with the financing department) to get me in the vehicle that I wanted. Everyone else that I dealt with at the dealership was easy-going and friendly as well. I can't recommend this place enough! Definitely coming back for my next vehicle in the future. More

Amazing Experience - Never experienced from any other dealer I was so shocked at the level of professionalism and customer oriented service that Rusty (+ team) provided to us. In my experience, it has always be I was so shocked at the level of professionalism and customer oriented service that Rusty (+ team) provided to us. In my experience, it has always been a VERY LONG hassle to get a car even being prepared with approval letters/documentation. We walked in with just an idea of what we wanted and left with an investment that made us feel comfortable and extremely satisfied. They have a great team at O'Brien and moving forward, I will continue my car business with them at my side. Thank you Rusty so much for changing my attitude towards buying a car. More

Poor Management of Service Dept. Factory recall repair was scheduled. Service center did not have parts to complete the repair; as indicated. Parts SHOULD BE SET ASIDE for the repa Factory recall repair was scheduled. Service center did not have parts to complete the repair; as indicated. Parts SHOULD BE SET ASIDE for the repair!!! More

SURPRIZED WITH A GREAT SERVICE EXPERIENCE Nick was great, I am a retired Supervisor who worked many years on the Floor of the NYSE and would have been proud to have had Nick on my Team. His he Nick was great, I am a retired Supervisor who worked many years on the Floor of the NYSE and would have been proud to have had Nick on my Team. His heart is in his work, his personality adds to his ability to assure the customer that all will go smoothly. It did for me and I was surprised how quickly the work on my vehicle was completed! Nick is a self starter and a real asset to your business, please consider him for a promotion and add my comments to his Personal File. KEN More

Second car in 3 mos. Bought a Santa Fe in May went back for an Elantra. Knew exactly what we wanted had researched prices online. Got an ok deal. Probably could of save Bought a Santa Fe in May went back for an Elantra. Knew exactly what we wanted had researched prices online. Got an ok deal. Probably could of saved a few dollars traveling a 100 miles or so but not worth it. More

Great service The sales team and the finance Lady WERE EXTREMELY HELPFUL. . They explained everything in great detail. They were extremely helpful on the test d The sales team and the finance Lady WERE EXTREMELY HELPFUL. . They explained everything in great detail. They were extremely helpful on the test drive explaining all the knob functions. More

Went in for Service, Came out with New Car Went in with my mother to get service on her car and walked out with great service and a new car. I was in the market but never considered a Hyundai. Went in with my mother to get service on her car and walked out with great service and a new car. I was in the market but never considered a Hyundai. My mother has been raving about their service for years and now I see why. Todd was an amazing sales man and Doug was just as good in service. Professional, knowledgeable and willing to meet my needs, my next car (for my kids) will definitely be from there. More

Happy New Hyundai Owner Enjoyed the process of purchasing our new car. At every visit we were given another vehicle to test over 24 hours and in the process we found the mos Enjoyed the process of purchasing our new car. At every visit we were given another vehicle to test over 24 hours and in the process we found the most appropriate vehicle for us. The Santa Fe Sport Turbo 2.0 really does drive much better than its basic model. By the time we signed on the bottom line, we were convinced we knew our vehicle and the options we preferred. The actual "buy" of the car -- the paperwork and such -- took more time than we had allotted and the negotiation was challenging. My four star rankings reflect those opportunities for the team to improve. Speaking of the personnel, they were truly top-notch -- every one of them! From Rudy to Rick, his manager, and particularly Nikki Peek -- they all were very friendly, enjoyable and helpful. More

Warranty Repair Easiest experience ever! Scheduled the appointment, brought the car in and two large repairs were taken care of within a few hours... Easy in and easy Easiest experience ever! Scheduled the appointment, brought the car in and two large repairs were taken care of within a few hours... Easy in and easy out... Friendliness the whole time. More