Hyundai of Fort Myers

Service does NOT care about me. The support cylinder that holds the trunk open broke two days ago, so decided to have O'Brien fix it the next day I had off. However, when I lowered t The support cylinder that holds the trunk open broke two days ago, so decided to have O'Brien fix it the next day I had off. However, when I lowered the front windows today to cool the car down, the passenger-side window switch broke. The driver-side switch is broken, and the passenger-side switch will not move the window, so I drove to O'Brien. Should have saved time and gone directly home. It was 4:30PM when I arrived at the service department. Not a soul in sight. After waiting about 10 minutes, a gentleman came and asked how he could help me. I explained the problem, and was asked I has a few minutes to look at a new Hyundai! NO! I just want to get the window switch fixed. Oh, that will take a Service Technition, says he, and goes inside. A bit later a man came out, and I explained the situation again. I explained that I wanted to get the window fixed, as it was supposed to rain that night. I was told, "Oh we cannot possibly get you in tonight!!!" Now that I know O'Brien service does NOT care about me, I will NEVER have anything to do with this place again! More

Great personal service to me and my family. A 2 hour car buying experience.Awesome dealer and salesman advice and long term peace of mind.Very helpful in getting my family into quality cars. A 2 hour car buying experience.Awesome dealer and salesman advice and long term peace of mind.Very helpful in getting my family into quality cars. More

Fast, Easy I am a repeat O'Brien Hyundai customer and to be honest I dread car shopping. I knew what I was looking for and David was able to point me in the rig I am a repeat O'Brien Hyundai customer and to be honest I dread car shopping. I knew what I was looking for and David was able to point me in the right direction. He showed me all the cars that fell into the category of what I wanted. He was very helpful, kind, understanding and mostly compassionate. David made this a very good experience. More

Campain 127 They took care of my car in a timely manner after i arrived on Wednesday for the steering control module that i was notified by the mail that was defe They took care of my car in a timely manner after i arrived on Wednesday for the steering control module that i was notified by the mail that was defective More

Prompt service Fast and very polite. Clean. Coffee was good! I don't want to write a book about the service. It was good and fast. This take too much time! Fast and very polite. Clean. Coffee was good! I don't want to write a book about the service. It was good and fast. This take too much time! More

Having car checked regarding recall for brake lights Nick did a great job checking brake recall issue despite no appointment. Very congenial and helpfull car was finished on promised timing and additiona Nick did a great job checking brake recall issue despite no appointment. Very congenial and helpfull car was finished on promised timing and additional check for inside door handles also done More

very good They took me in early and I was out quickly and they vacuumed my vehicle which was a pleasant surprise, it was complimentary oil change which I also t They took me in early and I was out quickly and they vacuumed my vehicle which was a pleasant surprise, it was complimentary oil change which I also thought was great More

Very good service, friendly, helpful. thank you Good speedy service, excellent mechanics, friendly employees, very satisfied. Always go to O'Briens for service. Easy to make apt., speedy service, Good speedy service, excellent mechanics, friendly employees, very satisfied. Always go to O'Briens for service. Easy to make apt., speedy service, good work and especially liked the vacuuming for extra good service. More

EASIEST CAR BUYING EXPERIENCE EVER! After a 8 month..YES 8 MONTHS!! I FINALLY FOUND not only a trustworthy salesman who felt more like a friend than the steriotypical pushy sales person. After a 8 month..YES 8 MONTHS!! I FINALLY FOUND not only a trustworthy salesman who felt more like a friend than the steriotypical pushy sales person. I also gained a respect for the dealership as a whole in how smoothly they operated. Their kind and courtious staff were truly outstanding! IM STILL in shock at how simple & easy it was to BUY A CAR! #teamelantra More

Jeremy Lynch's professional approach to our needs makes the Our first visit to O'Brien was following lunch in May 2013 at Bokeelia. There was no intent to purchase a new GENESIS. It turned in to a positiv Our first visit to O'Brien was following lunch in May 2013 at Bokeelia. There was no intent to purchase a new GENESIS. It turned in to a positive visit and our SECOND GENESIS. On April 15, we were joined by my brother in law (from New Hampshire) and when we pulled the trigger to purchase a 2015 GENESIS,,,the New Hampshire relatives opted to purchase the 2013 vehicle we turned in . It was a seamless transition . ONE COMMENT = CRITIQUE : Have "specialists" spend more time reviewing the complicated and tricky navigational apps on the cars of today and the future, More