Hyundai of Fort Myers

Most professional auto service I have ever experienced O'Brien is serious about satisfying it's customers, and it shows. I no longer fear bringing a car to a dealer's service department. O'Brien is serious about satisfying it's customers, and it shows. I no longer fear bringing a car to a dealer's service department. More

Service The salesman were very good at explaining all the features on the new car. They helped us delete information from our old car's GPS and garage doo The salesman were very good at explaining all the features on the new car. They helped us delete information from our old car's GPS and garage door opener. More

Better than usual Based on previous visits, this has been better because the staff did not try to upsell on additional things that I may or may not have needed. For the Based on previous visits, this has been better because the staff did not try to upsell on additional things that I may or may not have needed. For the first time since having my newly purchased vehicle (2005) serviced there, they ran it through the car wash, which was a pleasant surprise. Those kind of little things should happen more often! I am always concerned when I schedule an appt for an oil change at 8:00 or 8:45 or replacement of a wheel stud and am often there in excess of 2 hours. More

THE UNPOSSIBLE WAS POSSIBLE BY O'BRIEN HYUNDAI I want to thank the Manager that worked with my sales representative Brat for making it happen. I was not happy at first but this did what they had to I want to thank the Manager that worked with my sales representative Brat for making it happen. I was not happy at first but this did what they had to do too make me happy in the car that I wanted. My whole family and parents and nieces will continue to buy from Hyundai because of the great quality of vehicle they have, but on top of that. They have committed managers and sales representative who will work with you and make it happen. My whole family has been buying cars from Hyundai since year 2000, and will continue to buy from them. We all want to thank you all for all the negotiations you all have to go thru just to make it happen. Please continue the good work, we will continue to be back for more, have new generation coming up and they see what you do. So I won't say goodbye but until the next purchase, keep up the GOOD WORK. More

Prompt, professional. On time. Good job! Always polite. Always factual and clear in the diagnosis and solution. I appreciate the friendly and professional approach from the scheduling to the Always polite. Always factual and clear in the diagnosis and solution. I appreciate the friendly and professional approach from the scheduling to the payment. Thanks! More

Repairs The service department was very prompt in telling me to bring the car in immediately When the drivers window was stuck down and it was raining very h The service department was very prompt in telling me to bring the car in immediately When the drivers window was stuck down and it was raining very hard. The only drawback was the car would not be ready until the next day and it was hard obtaining a ride to pick the vehicle up but the repair was done very well and they also fixed the last recall problem. More

Service I had no problems with the service or the department. They are always very accommodating when I make appointments. Work is done quickly, which I app I had no problems with the service or the department. They are always very accommodating when I make appointments. Work is done quickly, which I appreciate. More

Service - Brake Light Switch. Hyundai has been having issues with the brake light switch on most of their vehicles for years. The brake lights on both my Tucson and my daughter's T Hyundai has been having issues with the brake light switch on most of their vehicles for years. The brake lights on both my Tucson and my daughter's Tucson had stopped working - the switch in both vehicles was defective. Rather than waiting for a recall from Hyundai, O'Brien Hyundai replaced the switch in both vehicles. Their justification to replace the switch was based on the safety for their customer. More

GREAT!! I was Very happy with the service. Waiting time was faster than expected . The two men I spoke with were very friendly and thorough. Thank you. I was Very happy with the service. Waiting time was faster than expected . The two men I spoke with were very friendly and thorough. Thank you. More

Service Appointment I called for a service appointment on my vehicle, appointments was made with no problems and when I took the vehicle in Jose Delgado took care of me a I called for a service appointment on my vehicle, appointments was made with no problems and when I took the vehicle in Jose Delgado took care of me and gave me outstanding service and made sure that my concerns were addressed More