Hyundai of Fort Myers

Amazing Experience - Never experienced from any other dealer I was so shocked at the level of professionalism and customer oriented service that Rusty (+ team) provided to us. In my experience, it has always be I was so shocked at the level of professionalism and customer oriented service that Rusty (+ team) provided to us. In my experience, it has always been a VERY LONG hassle to get a car even being prepared with approval letters/documentation. We walked in with just an idea of what we wanted and left with an investment that made us feel comfortable and extremely satisfied. They have a great team at O'Brien and moving forward, I will continue my car business with them at my side. Thank you Rusty so much for changing my attitude towards buying a car. More

Poor Management of Service Dept. Factory recall repair was scheduled. Service center did not have parts to complete the repair; as indicated. Parts SHOULD BE SET ASIDE for the repa Factory recall repair was scheduled. Service center did not have parts to complete the repair; as indicated. Parts SHOULD BE SET ASIDE for the repair!!! More

SURPRIZED WITH A GREAT SERVICE EXPERIENCE Nick was great, I am a retired Supervisor who worked many years on the Floor of the NYSE and would have been proud to have had Nick on my Team. His he Nick was great, I am a retired Supervisor who worked many years on the Floor of the NYSE and would have been proud to have had Nick on my Team. His heart is in his work, his personality adds to his ability to assure the customer that all will go smoothly. It did for me and I was surprised how quickly the work on my vehicle was completed! Nick is a self starter and a real asset to your business, please consider him for a promotion and add my comments to his Personal File. KEN More

Second car in 3 mos. Bought a Santa Fe in May went back for an Elantra. Knew exactly what we wanted had researched prices online. Got an ok deal. Probably could of save Bought a Santa Fe in May went back for an Elantra. Knew exactly what we wanted had researched prices online. Got an ok deal. Probably could of saved a few dollars traveling a 100 miles or so but not worth it. More

Great service The sales team and the finance Lady WERE EXTREMELY HELPFUL. . They explained everything in great detail. They were extremely helpful on the test d The sales team and the finance Lady WERE EXTREMELY HELPFUL. . They explained everything in great detail. They were extremely helpful on the test drive explaining all the knob functions. More

Went in for Service, Came out with New Car Went in with my mother to get service on her car and walked out with great service and a new car. I was in the market but never considered a Hyundai. Went in with my mother to get service on her car and walked out with great service and a new car. I was in the market but never considered a Hyundai. My mother has been raving about their service for years and now I see why. Todd was an amazing sales man and Doug was just as good in service. Professional, knowledgeable and willing to meet my needs, my next car (for my kids) will definitely be from there. More

Happy New Hyundai Owner Enjoyed the process of purchasing our new car. At every visit we were given another vehicle to test over 24 hours and in the process we found the mos Enjoyed the process of purchasing our new car. At every visit we were given another vehicle to test over 24 hours and in the process we found the most appropriate vehicle for us. The Santa Fe Sport Turbo 2.0 really does drive much better than its basic model. By the time we signed on the bottom line, we were convinced we knew our vehicle and the options we preferred. The actual "buy" of the car -- the paperwork and such -- took more time than we had allotted and the negotiation was challenging. My four star rankings reflect those opportunities for the team to improve. Speaking of the personnel, they were truly top-notch -- every one of them! From Rudy to Rick, his manager, and particularly Nikki Peek -- they all were very friendly, enjoyable and helpful. More

Warranty Repair Easiest experience ever! Scheduled the appointment, brought the car in and two large repairs were taken care of within a few hours... Easy in and easy Easiest experience ever! Scheduled the appointment, brought the car in and two large repairs were taken care of within a few hours... Easy in and easy out... Friendliness the whole time. More

Great People and Service Everyone involved in sale was informative, friendly, knowledgeable. They each went to the limit to take care of all our needs and questions. We will Everyone involved in sale was informative, friendly, knowledgeable. They each went to the limit to take care of all our needs and questions. We will probably return to O'Brien in the future. More

Service Quality My service at O'brien Hyundai is first rate, one of the reasons I purchased my second vehicle there. My Customer Service Rep., Doug Bostwick is first My service at O'brien Hyundai is first rate, one of the reasons I purchased my second vehicle there. My Customer Service Rep., Doug Bostwick is first class, they are lucky to have such a professional working there More