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Hyundai of Fort Myers

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.3
6,021 Reviews
We’re excited about helping customers from Ft Myers, Naples, Cape Coral, Estero, and all surrounding areas. Learn more about our vehicles services today and find out why you should trust us to be your preferred Hyundai dealership in Fort Myers, FL. We have a stocked new Hyundai inventory and pre-owned Hyundai inventory where you can find your perfect new ride. You can trust that we will be here to ensure that your Hyundai runs just like the day you got it. You can come to the Hyundai of Fort Myers Service Department for regular maintenance, service, or any major repairs you may need.
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2850 Colonial Boulevard

Fort Myers, FL

33966

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Showing 6,022 reviews

August 07, 2020

Great experience William Karrels was great in helping us find exactly what we needed and in a short time. It was the only car that we looked at and it was perfect! Gre More

by MariaE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Karrels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2020 -

Hyundai of Fort Myers responded

Thank you for choosing O'Brien Auto Park! We appreciate your business and the kind words regarding William. Please let us know if we can help you with anything else.

July 21, 2020

Edgar sold me a new vehicle yesterday 7/20. He communicated well throughout the several day negotiating period. He was 100% honest and upfront about everything and honored every word. Will do busi More

by Ski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar, Edgar Lopez
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Jul 22, 2020 -

Hyundai of Fort Myers responded

Thank you for the great review! Our team appreciates your business, and we look forward to working with you again soon.

July 13, 2020

Easy transaction Made the deal over the phone as I was 150 miles from the dealership. Good communication and used car was as described and in excellent condition. More

by waterman.mike
Recommend Dealer
Yes
Employees Worked With
William Karrels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2020 -

Hyundai of Fort Myers responded

Thank you for the great review! Our team appreciates your business, and let us know if we can help you with anything else.

July 05, 2020

Extremely professional and friendly. Knowledgeable and not high pressure or pushy. Helped to find us a solution that worked with our budget Highly recommend working with Fedner. More

by ryenter
Recommend Dealer
Yes
Employees Worked With
Adan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Lemons, Fedner Francois
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Jul 06, 2020 -

Hyundai of Fort Myers responded

Thank you for the great review! Our team appreciates your business, and we look forward to working with you again soon.

June 30, 2020

I had the good fortune of having Kim assist me in the purchase of a vehicle. Her professionalism was refreshing. I would strongly recommend her. She effectively negotiated a challenging situation effecti More

by tony3271956
Recommend Dealer
Yes
Employees Worked With
Kim Green
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Jul 06, 2020 -

Hyundai of Fort Myers responded

Thank you for the great review! We appreciate your business and the kind words regarding Kim. Please let us know if we can help you with anything else.

June 25, 2020

Nick Vella was great when I brought my car in for service. Helpful and got us out ASAP on a very busy day. Thank you for all you did. Professional, knowledgeable, informative and also friendly and pa More

by SuzyQ
Recommend Dealer
Yes
Employees Worked With
Nick Vella
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Jun 26, 2020 -

Hyundai of Fort Myers responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding Nick, and we look forward to seeing you again!

June 18, 2020

Nino Mannino was the first actual honest car salesman I met in over a month of searching for new cars. No back and forth, fair! More

by Richirvin90
Recommend Dealer
Yes
Employees Worked With
Nino Mannino
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Jun 19, 2020 -

Hyundai of Fort Myers responded

NAME, Thank you for the great review! We appreciate your business and the kind words regarding Nino. Please let us know if we can help you with anything else.

June 18, 2020

All of the employees were amazing (Daniela, Zak and Stewart) Thank you for making my car buying experience so easy, fast and enjoyable! I love my new Mazda C-X5!!! Also...the service department rocks! More

by Kristinrenae25
Recommend Dealer
Yes
Employees Worked With
Daniela Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Braddock, Zak Banwart, Stewart Haddix
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Jun 19, 2020 -

Hyundai of Fort Myers responded

Thank you for the great review! We're thrilled you had an excellent buying experience with us and we look forward to working with you again.

June 12, 2020

Watch out. We agreed on the price for a Subaru but at closing, they added a “non-negotiable” $799 document fee. First I ever heard of it. They freely admitted it was just additional dealer profit. I fel More

by jim
Recommend Dealer
No
Employees Worked With
John the sales manager
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Jun 12, 2020 -

Hyundai of Fort Myers responded

Jim, Thank you for taking the time to let us know about your concern. I investigated the interactions we had with you regarding your interest in buying the Forester we have in stock. It looks to me like the the quote we sent you on the True Car portal clearly shows the documentary fee, with the sales price actually including the documentary fee in the starting sales price. Here is what the offer we sent you looks like on the True Car Portal Total Before Tax $11,499 Exp. 06/12/2020 True Price Breakdown Sale Price $10,700 Dealer Documentation Fee $799 Total Dealer Fees & Accessories $799 Total after Dealer Fees & Accessories $11,499 I am sorry that we were not able to come to agreement on your purchase of the Forester, but I truly don't see where we did not properly communicate the Documentary Fee to you prior to you getting here. I think you will find as you continue to shop for a vehicle that all of the local dealers have a Documentary Fee and that ours is very competitive with other New Car franchised dealerships. I wish you luck in your vehicle search. If you would like to discuss this, or any other concerns, in greater detail please call me at 239-274-2680 or email me at jreynolds@obrienteam.com. Thank you Jeff Reynolds Operations Director

Jun 12, 2020 -

jim responded

This response is deceptive. As an initial matter, your customers should know that they receive no value whatsoever for the fee. It's just a deceptive way to pretend that you are offering as lower price. Second, I negotiated a price with your salesman and walked through the "out the door" cost -- which included sales tax and tags. He did not mention the fee. Then, at closing, the fee magically appeared on the the closing documents. Once again, it wasn't mentioned -- presumably in the hope that I wouldn't notice or would be afraid to object. The bottom line is that this was a dishonest transaction and customers should be extremely wary of doing business with you. I certainly plan to tell anyone who will listen.

Jun 15, 2020 -

Hyundai of Fort Myers responded

I am sorry that you feel you were deceived. I am sure that was not the goal. It is a fee that we have on every deal so I can see how a salesperson would not make a big deal about it since they see it every deal, every day. However, that does not make it OK to assume that the customers know that too. I will work with our sales staff to make sure the fee is discussed more thoroughly during the sales process. In the end, it is a fee that will be charged on every deal (including employee deals) so there is no need to avoid it. Thank you for bringing this to my attention so I can use it as a training opportunity.

June 10, 2020

Jeff is the best salesman O’Brian has! An asset to the company. Honest, helpful, goes out of his way to satisfy his costumer. We bought four cars from him and always refer him as a salesman to others! O’B More

by Mseveie5
Recommend Dealer
Yes
Employees Worked With
Jeff Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2020 -

Hyundai of Fort Myers responded

Thank you for the great review! We appreciate your business and the kind words regarding Jeff. Please let us know if we can help you with anything else.

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