Hyundai of Fort Myers

If the third time is a charm then Bill Karrels is your man to put you in a car. We went three times and test drove three cars and then decided to try to have Mr Karrels put us in the 2021 Hyundai Venue. man to put you in a car. We went three times and test drove three cars and then decided to try to have Mr Karrels put us in the 2021 Hyundai Venue. He took the time to let us test drive the cars. He is truly a professional salesman and genuinely wants to put you in a car. I never got the impression it was about him only making money. The finance department was top notch also and they have a great warranty, three years of free oil changes, and free car washes. He helped my wife and I get out of a very expensive lease and into a finance. We are now saving 120 dollars a month by shedding the lease which was an albatross economically. Thank you Mr Karrels. More

We called ahead about trading in our car and William had everything ready for us to help speed up the process. He was very knowledgeable, to the point, and kind. It was the fastest dealership experience. He everything ready for us to help speed up the process. He was very knowledgeable, to the point, and kind. It was the fastest dealership experience. He did not try to up sell us on anything and worked with our budget. More

Our salesman Zak was helpful throughout the leasing process. He displayed good product knowledge and showed an interest in meeting our needs. Perhaps most importantly, he wasn't pushy. He took time to process. He displayed good product knowledge and showed an interest in meeting our needs. Perhaps most importantly, he wasn't pushy. He took time to show us the vehicle features and invited us back anytime if we need additional assistance. More

Dealing with William T. Karrels over the past year has been a pleasure as we are so happy with our new Hyundai Santa Fe. We bought the car on the spot with no intent in buying that day as William was so been a pleasure as we are so happy with our new Hyundai Santa Fe. We bought the car on the spot with no intent in buying that day as William was so thorough in his presentation. We will return to O'Brian for our next automobile. Bill and Cheryl Thompson Ft. Myers Beach, Florida More

I had a great experience at O'Brien Hyundai. I negotiated most of the deal remotely because I live 70 miles away, and Jessica was super helpful with the process. I emailed her everything she needed to get th most of the deal remotely because I live 70 miles away, and Jessica was super helpful with the process. I emailed her everything she needed to get the process started and she made sure the car did not sell to anyone else while I made the drive down to the dealership. This is huge, because I have read too many reviews where someone negotiated a deal online only to find either the car they wanted was sold, or there were hidden fees that weren't disclosed until they arrived. Not so with Jessica or OBrien! Everything went smoothly when I arrived, and I received the full value of my trade as we had discussed. I did my best to give them all the information about my car with photos of any blemishes, and they did not niggle and try to lower the value when I got there. Chris in finance was helpful in finding me a fair rate for my loan. I thought I had pre-arranged financing elsewhere but I had made an error and the financing wasn't ready. Even though it was near closing time he put together financing for me and I was able to drive home in my new car. He was friendly and easy to work with. I would definitely make the drive again to deal with honest, friendly, helpful people who give great customer service! More

Awesome!! I wound up buying a new Hyandai Elantra. Alex, Jeff, Jimmy and so many helped in the buying process. Jimmy’s sales process was a complete success: one of the very first cars he introduced me to wa Jeff, Jimmy and so many helped in the buying process. Jimmy’s sales process was a complete success: one of the very first cars he introduced me to was the one I wound up going home with!!! Awesome! More

Jessica was very helpful in the sales process. She listened to my needs (and my concerns) and identified an option for me. But, she also correctly surmised that I could be a good candidate for a vehic listened to my needs (and my concerns) and identified an option for me. But, she also correctly surmised that I could be a good candidate for a vehicle lease rather than a purchase. This was my first lease ever and I'm pleased that Jessica offered me the option. Everything was wrapped up in a single afternoon (day before Thanksgiving even) and Jessica even chased down the garage door opener I left in my trade-in. I am very pleased with the attention and service Jessica provided and would recommend Jessica to anyone looking for a new vehicle. More

William was very helpful with making the sale of my vehicle go quickly and smoothly. He made sure that everything was in order before driving off the lot. vehicle go quickly and smoothly. He made sure that everything was in order before driving off the lot. More

Received fair pricing and william was there when he said and car was ready when i was told and clean with full gas tank .thanks and car was ready when i was told and clean with full gas tank .thanks More

Very happy with O’Brien auto park dealership, Jessica was really helpful very nice person to work with very friendly Drove one hour and 40 minutes but it was worth it thank you and love our new vehicle really helpful very nice person to work with very friendly Drove one hour and 40 minutes but it was worth it thank you and love our new vehicle More