Hyundai of Fort Myers

The wait time was ridiculous. I had a 1pm appointment, got there early, and still didn't leave until 3pm. Unacceptable. I had a 1pm appointment, got there early, and still didn't leave until 3pm. Unacceptable. More

They were mixed with some good support to the worst experience i have ever had. The general manager called me, yelling at me that i was scamming them and threatened to take my car back. As I don't experience i have ever had. The general manager called me, yelling at me that i was scamming them and threatened to take my car back. As I don't want to explain the entire story.... the bottom line was that they had but returned the se fetal phone calls from the insurance agent that wanted to release my car as I directed them to to the dealership for my trade in. They also had an the information from me for the contact and the proof of the trade in. I was on vacation and being threatened and yelled at. I called the insurance agent and had a three way phone call and the issue resolved in less than two minutes. I mean really...a grown man who is the highest position in the dealership calls screaming and accusing rather than calmly taking to identify an issue? An issue that the dealership had all the information for and the insurance agent informed me they never once made the simple call to work together to resolve the simplest issue!! The first sales person also screwed me out of the first car of my choice by not following through as well. I gave them one other chance by working with another sales person and made the deal even after they tried to change the terms of the first agreement about my trade in as I really wanted the car on the lot and desperately needed to replace my car. They are horrible and if I want desperate....i never would have given my business to them. This service will be reported to the owner.. better business bureau and any other service I can find to explain how terrible they are. I have never in my life been called a fraud or liar until the general manager directly called me that. More

It was very friendly and great experience. Joseph was great to work with. Easy to talk to Joseph was great to work with. Easy to talk to More

It was an easy experience from the minute I walked in the door until the moment I left. door until the moment I left. More

My advisor Taylor always does a fantastic job. Keeps me informed of what is going on and if there is a delay. Keeps me informed of what is going on and if there is a delay. More

Brianna Fei (sales pro), Tony (sales mgr), Anthony (F&I), & Jeffrey (GSM?) were/are all consumate professionals & overwhelmingly accommodating. They are re-writing the public perception of automobile sales i & Jeffrey (GSM?) were/are all consumate professionals & overwhelmingly accommodating. They are re-writing the public perception of automobile sales in the most positive manner. The crowded showroom is fully justified in light of the wonderful air of cooperation by the entire staff. I truly "tip my cap" to your crew! More

Victor (Sales) and Matt (Finance) were a real pleasure to work with. Very satisfied with the whole process and these two individuals. One of the best car buying experiences I have ever had. work with. Very satisfied with the whole process and these two individuals. One of the best car buying experiences I have ever had. More

Mike provided excellent customer service and kept me informed of service options during the process informed of service options during the process More

Lengthy and disappointing I was given the option for maintenance that was unnecessary. Not good! maintenance that was unnecessary. Not good! More

Horrible customer service. It took 3 1/2 hours for a simple oil change using the express service It took 3 1/2 hours for a simple oil change using the express service More