Hyundai of Fort Myers

I met with William Karrels in the dealership to check out Genesis GV70 and Williams provided a great deal of information and helped me make the right decision. I bought the car within minutes of a test drive Genesis GV70 and Williams provided a great deal of information and helped me make the right decision. I bought the car within minutes of a test drive. Overall, his knowledge of features, mechanisms, and even history behind the color of cars is impressive. I strongly recommend Williams. More

He had a deal wrote for me I'm writing and backed up right before. He tried to add more to vehicle and lied about it. He the wouldn't answer no phone calls and when I ask him what happen he says I can't right before. He tried to add more to vehicle and lied about it. He the wouldn't answer no phone calls and when I ask him what happen he says I can't make the deal. Instead of negotiating another deal he didn't care he wasted my entire day. As I am a first responder he is a lying piece of crap and doesn't have the xxxxx to call anyone back or explain what the problem was. Corporate as well as general manager will hear from me. Buyers be ware and watch the paper you sign as they will add more to vehicles and try to slide it through. Was not a problem until I called them out on it!!! A crappy way to do business. Run the opposite direction now!!! Do not waste your time More

Had a great experience with William Karrels at O'Brien Hyundai purchasing our new 2022 Hyundai Tucson - he took the extra time to make sure we understood all the bells and whistles of this vehicle and the Hyundai purchasing our new 2022 Hyundai Tucson - he took the extra time to make sure we understood all the bells and whistles of this vehicle and there are many of them! Love our new vehicle!!! More

After a difficult time communicating with service representatives, Kaycee Matern HIT IT OUT OF THE PARK!! One call and all matters were resolved. Now THAT'S service! representatives, Kaycee Matern HIT IT OUT OF THE PARK!! One call and all matters were resolved. Now THAT'S service! More

This is my 4th time purchasing a car from hyundai of fort myers and 2nd time working with William 110% recommend both for purchasing your next car! myers and 2nd time working with William 110% recommend both for purchasing your next car! More

Terms of my lease were ending on Thursday June 17, 2021. I ventured out to O’Brien Hyundai of Fort Myers a day earlier and was greeted by William Karrels! Exquisite customer service and most importantly he I ventured out to O’Brien Hyundai of Fort Myers a day earlier and was greeted by William Karrels! Exquisite customer service and most importantly he has a heart and truly cares about the customer rather then trying to get a sale from you. I highly recommend him for anybody looking to get a new car! More

Willam Karrels was amazing & helped make my buying experience a breeze. I haven't purchased a car since 2006 and both the dealership and working with William was amazing. There was no pressuring at experience a breeze. I haven't purchased a car since 2006 and both the dealership and working with William was amazing. There was no pressuring at all & William worked hard to make sure I was satisfied. He far exceeded my expectations. Thank you William!! More

Very helpful in purchasing my first car at O'Brien Hyundai of Ft. Myers. He even stayed late and helped with everything including transferring my insurance. Hyundai of Ft. Myers. He even stayed late and helped with everything including transferring my insurance. More

Jeff is one of a kind always making sure everything is perfect. Very kind and caring will go out of hi way to make sure you are satisfied. I can go on an on but you get the picture. Great job Jeff. perfect. Very kind and caring will go out of hi way to make sure you are satisfied. I can go on an on but you get the picture. Great job Jeff. More

Very attentive to our needs and super helpful. He was able to get us the Vehicle we wanted at he price we wanted. Take William!! able to get us the Vehicle we wanted at he price we wanted. Take William!! More