Hyundai of Fort Myers

I am a snowbird. Took my Hyundai Azera into the dealership , as it was the closest dealership to where I reside in Fort Myers. I had a noise coming from the front drivers side tire when I put th dealership , as it was the closest dealership to where I reside in Fort Myers. I had a noise coming from the front drivers side tire when I put the brakes on and coming to a stop Very friendly the staff where, yes The verdict was that I needed four new tires (now I had had the tires all checked before leaving home and they where by the dealership at home considered fine) As well they said rear brakes needed some work on them Again this had all been checked out about a month ago. And suggested all the fluids in the car should be changed Well this total just about $1,500.00 dollars. Perhaps it was more, was a couple of months ago and I am yet stewing about this Well I am an older person, and here on my own really, so not sure just what to do I decided that they better do the work as suggested Work was done and to their credit gave me a rental car to use overnight as I had brought the car in, in the afternoon Returned and picked up the car next am My son, had phoned , to the dealership very annoyed at what was being done as the dealership that we had taken the car to up north was a good friend of his. Work had been done already at any rate So I took the car and on my way The same noise, was yet there When braking and coming to a stop I wrote to head office in the U.S. who said to bring it back to the dealership But I did not nor would I go back Yes, the staff are very pleasant, the dealership looks good etc. but this was a very very poor experience for me. More

I have always been immediately waited on when I arrive for service. ( I make appointments over the internet and always get a prompt reply verifying my appointment.) Since I live about 25 minutes from dea for service. ( I make appointments over the internet and always get a prompt reply verifying my appointment.) Since I live about 25 minutes from dealership I always wait in their attractive waiting area helping myself to coffee and due to their WIFI service can catch up on my e-mail anf Facebook accounts. Service seems to be done in a very reasonable time and the costs are also reasonable. A bonus is the free car wash available which I use after every service appointment. Overall experience is excellent. More

My expereience at Obrien deserves a GREAT review because of the GREAT customer service I was given by Randy. He took care of me with excellence, and went above and beyond to ensure that I drove home in exa of the GREAT customer service I was given by Randy. He took care of me with excellence, and went above and beyond to ensure that I drove home in exactly what I was looking for. The quality of the Obrien team is FANTASTIC and I would defiently recommend to others. More

totally scammed my Mom on service changed every fluid possible and took her for a quick 1600 bucks in no time at all even though didnt need fluids changed this was a terrible thing to do to a senior espe possible and took her for a quick 1600 bucks in no time at all even though didnt need fluids changed this was a terrible thing to do to a senior especially in Florida the land of seniors Should be ashamed and will be writing to Hyundai head office both in the USA and Canada. Who changes all fluids on a car with low miles and brakes which where supposed to have been new a year ago when car purchased at a Hyundai dealer in Canada..... More

I scheduled the appointment at 9am for 9:30am on a Saturday. I came in around 9:20am and was out the door by 9:50am. Fast service and great coffee for an early morning! Saturday. I came in around 9:20am and was out the door by 9:50am. Fast service and great coffee for an early morning! More

Joe was a great salesman. I was looking at cars for over 8 hours that day. Had 2 deals fall through at other places already due to incompetent salesman. Joe could see my aggravation, cut all the typical s 8 hours that day. Had 2 deals fall through at other places already due to incompetent salesman. Joe could see my aggravation, cut all the typical salesman xx and got straight to the facts. We found the car, drove it, got my old car appraised and came to a fair price in approx 25 minutes. Unbelieveable! Car was cleaned up, fill with gas and out the door shortly after. Joe and his partner (sorry I do not have his name presently) were great. More

I came to FtMyers only because, James (Rusty) Phyles, followed my instructions, I did not want any phone calls, he was the only one that didn't call we communicated through e-mail .. followed my instructions, I did not want any phone calls, he was the only one that didn't call we communicated through e-mail .. More

Great experience. Service was as good as it gets. I will tell everyone about the wonderful job they did in customer satisfaction. I will be back again. tell everyone about the wonderful job they did in customer satisfaction. I will be back again. More

quality of work is the peeps in service & details cars was filthy after they clean it in side & out the tint they put on was wrong wanted the street legal darkest they put one kind in front diff in cars was filthy after they clean it in side & out the tint they put on was wrong wanted the street legal darkest they put one kind in front diff in back after was told how i wanted it done,ughhhhhhhhhhh had scatches in front and back have to bring back another day when it should of been done rt that day and fix just very inconvenice also who ever did details had a big matt in back rolled up took out of car never put back in just little thing like that can really upset you when you were there all day then back next day cuz of the u connect not properly working in 1 sense i want to give the car back or sell it a little fustrated but not with cindy shes is doing everthing in her power to make thing rt. regards diane oler More

This was such a great experience ,not like when I bought the 2009 HHR.The salesman didn't rush me,he let us take our time. the 2009 HHR.The salesman didn't rush me,he let us take our time. More