Hyundai of Fort Myers

Very nice gentleman and helped me with everything I needed to know about the car. Gave me goodies and an umbrella out the door. Does everything and goes beyond expectations. needed to know about the car. Gave me goodies and an umbrella out the door. Does everything and goes beyond expectations. More

Basically sold me a lemon and provided me with a single option - a standard trade-in. Have had this issue since May. Made 3 attempts to fix under warranty and one time it was a repair longer than 30 days. option - a standard trade-in. Have had this issue since May. Made 3 attempts to fix under warranty and one time it was a repair longer than 30 days. Customer service was great through sale until a serious issue was encountered and then you’re no longer a valued customer. Very disappointing and I have a sour taste in my mouth for Hyundai. More

One again, Service Advisor, Gary Arabaci had gone above and beyond to provide outstanding customs service! He came to my car when I arrived and quickly checked me in for this service call. During the ser and beyond to provide outstanding customs service! He came to my car when I arrived and quickly checked me in for this service call. During the service period, he kept me updated on progress and discussed options with me. After dealing with many service companies as I’ve repaired my home post-Ian, it was a pleasure to finally have a true professional like Gary make sure my car was in great condition. He could give lessons on excellent customer service! Thank you to Gary and the pros behind the scene for a great experience! I wouldn’t go anywhere else. More

I wouldn't recommend in any way, shape or form. Modern day scamming it's finest. Biggest lesson learned if you see Brandon as your finance guy, Run. Modern day scamming it's finest. Biggest lesson learned if you see Brandon as your finance guy, Run. More

After shopping for the best deal in the tri-state area, I found it at Fort Meyers Autopark. William helped me navigate the buying process from afar. He had a driver waiting for me at the airport and went to found it at Fort Meyers Autopark. William helped me navigate the buying process from afar. He had a driver waiting for me at the airport and went to bat for me so that I could walk away with a second key fob in hand - saved me $485! Great price on a clean vehicle, smooth from start to finish. More

This review is for the service department, as I didn't buy my car here. It has now been two and a half weeks that my car has been in the shop for 2 tires and rims, mainly. I would give it a minus grade if buy my car here. It has now been two and a half weeks that my car has been in the shop for 2 tires and rims, mainly. I would give it a minus grade if I could. I have left messages many times via voicemail, texts, over the phone with actual people. I even complained with customer service relations. They keep the car there and you cannot find out anything unless you go there in person. When you do actually go, they lie to you in your face, saying they will be working on it next. They are either incompetent, do not have enough techs working, and/or overbook. Most likely it is all of the above. It is such a terrible disservice to car owners having to come there due to warranty, as I would not expect anyone to go there unless they really had to, were they to have been treated abysmally. I do not know what it will take for this service department to improve, but one should not wait for a week to find out what's wrong, then another few days to order the part. Only to find out they didn't order all the parts. So wait another 1.5 weeks. And this is not over yet. Disgusting service, I do not know how they are still in business, and I'll be following up with Hyundai Corporation, as this lowers their brand's reputation, as well as putting people off from buying Hyundai vehicles. More

2022 Santa Fe GPS stopped working not covered under warranty. They had my car on day 2 and found out it was a system update. The warranty with Hyundai and the $3000 extra I paid for the warranty do n warranty. They had my car on day 2 and found out it was a system update. The warranty with Hyundai and the $3000 extra I paid for the warranty do not cover system updates. They are going to charge me $231.00 to update it and was told I could update it myself. Most cars that I have bought send you a notification to update. Now they are saying I have 2 updates a year. The question that I have is how would I know what is a system update and what is not. Why didn't the technician know that it was a system update and call me on Monday and tell me? I love the SUV but dealing with this location is far from giving good customer service. You pay BMW price for the car and they do not care about the customer. They are supposed to be sending me a link so I can update going forward. How would I know what is software and what is a part? So, if you purchase a car from them, make sure to get a USB with your contract since they do not give you a copy of the contract. Do leave because I did and it was blank. It was 2 months before they sent me a paper copy of the sales contract. Oh and now they have you sit at a desk during financing and the desktop is a screen that you click to sign your name and initial. Demand a copy of the paperwork! I will keep you posted to see if they send me the Hyundai update system. I told them that I needed my car by Friday and they offered me a LIFT. I do not feel comfortable getting into a stranger's car. Very disappointed with this experience. Not sure who is the Service manager's name. He was with someone so I cannot rate the department manager. Funny, I was reading my review and Jonathan just calledthey need to do another update, I will be charged for that too. More

Aly Napoleon Service Representative of Hyundai Fort Myers was truly exceptional . He would physically keep me updated as to the progress of my car being serviced. He also went through each of the servi Myers was truly exceptional . He would physically keep me updated as to the progress of my car being serviced. He also went through each of the services recommended and assisted me in choosing which service to pre approve.. That particular day he didn’t even have a lunch break and worked continuously so that his customers could get out at a decent time. Aly Napoleon is truly a great asset to Hyundai of Fort Myers. More

I got a 2022 Santa Fe from Hyundai Fort Myers and we got the deal we wanted. the deal we wanted. More

I bought a 2023 Hyundai Sonata Limited from Hyundai of Fort Myers. It was exactly what I wanted. Fort Myers. It was exactly what I wanted. More