Hyundai of Fort Myers

Excellent service provided to me. Dealership was very clean and well staffed. I give them five stars Dealership was very clean and well staffed. I give them five stars More

I discovered in April of 2024 when I bought my 2013 Santa Fe, it had a recall that was not taken care of. I called and scheduled a recall fix for November when I would be back in Florida.... when I came for Fe, it had a recall that was not taken care of. I called and scheduled a recall fix for November when I would be back in Florida.... when I came for the fix, I was told that the latest print out showed them no recall necessary. I went on line and saw that the car still needed the recall fix. I called Service and after profuse apoligies they rescheduled for this morning, November 29 ... when I showed up I was informed that part had still not been ordered. The girl working with me , Jasmine, apologized again and was clearly embarrassed, we rescheduled a third visit for when I am back in January, she showed me the work order paper work with part ordered underlined. Very positive reviews for Jasmine.... not so for the boobs answering the phones. More

Never laid eyes on this Joseph character and everything he told me by phone was inaccurate. People don’t necessarily fail because they’re no good but often because they are not managed effectively. If not he told me by phone was inaccurate. People don’t necessarily fail because they’re no good but often because they are not managed effectively. If not for Cole I certainly would have walked in the end. Had to use rails from totaled car as rails I “paid” for the dealer to install were not there. Car was not recently washed, inside of windshield filthy, and my tires don’t even have valve covers?! Had to purchase from Amazon. Multiple people told me things I was then told they had no right to tell me, what a CLUSTER! More

The only thing that was a disappointment is that I was told I could have a loaner car and there was not one available when I got there. The waiting room had no coffee! They allowed kids to be running aro told I could have a loaner car and there was not one available when I got there. The waiting room had no coffee! They allowed kids to be running around. More

They gave me one price and interest rate over the phone and something completely different when I arrived. They also tried to get me in a really high interest rate when I have good credit. The finance peop and something completely different when I arrived. They also tried to get me in a really high interest rate when I have good credit. The finance people were horrible, but the salesman Juan was great. More

Warranty wasn't honored. But they did change the oil and filter and rotated the tires But they did change the oil and filter and rotated the tires More

I have asked several times on several visits to have my tires rotated and they just don't do it. This is a service that I paid for in my maintenance contract. They always have an excuse. The maintenance gu tires rotated and they just don't do it. This is a service that I paid for in my maintenance contract. They always have an excuse. The maintenance guy is fairly new etc... It is unacceptable. In addition the wait times for an oil change are typically 2 hours. More

They were very amazing. Would definitely recommend them to others who are looking for cars Would definitely recommend them to others who are looking for cars More

The price advertised online (on a used car) didn't include a bunch of hidden fees, among which were things that neither the dealer nor the buyer had any control over like tinted windows (!). The car a include a bunch of hidden fees, among which were things that neither the dealer nor the buyer had any control over like tinted windows (!). The car already had tinted windows...? Why are you charging for that? We took the car after haggling because we figured it was the price of convenience, but it was too the tune of $4k more than advertised. More

My salesman Tyler was easy to work with. He valued my time and went out of his way to deliver my perfect car. He valued my time and went out of his way to deliver my perfect car. More