Hyundai of Fort Myers

In the beginning, I felt a little rushed. But all worked out in the end. But all worked out in the end. More

Dealership submitted incorrect finance amount to Hyundai Finance. Dealership supposed to submit change. Contacted Hyundai Finance and they said they don't have any changes on the account amounts. They said Finance. Dealership supposed to submit change. Contacted Hyundai Finance and they said they don't have any changes on the account amounts. They said you should pay what you have! This is not the way people should be treated and I suggest to others...BUYER BEWARE!! More

I would highly recommend Lucas. He was amazing, however the finance manager Chris Yslas that did our closing paperwork, he needs some serious coaching. He rushed us, and it was like He was amazing, however the finance manager Chris Yslas that did our closing paperwork, he needs some serious coaching. He rushed us, and it was like he was a machine reading off things so fast. He might do this all day, BUT this is our first time there. Hyundai of Fort Myers has signs posted about giving great customer service, absolutely not with this employee. At one point we asked for him if he could scroll up the page so we could see the itemized charges, he didn't and told the other signer go ahead and sign and we can get out of here and shake hands. At that point we shut down, and just blindly signed. Ironically there is a spot that asks if you had time to review and sign everything, which is ironic, we did not. When we got home we plugged in the thumb drive to review everything. Something that we should have been able to take our time and do there.The only reason we bought the vehicle was because of Lucas, he is an asset to your company. But the finance manager, I will not refer anyone there because of our experience. It went from a 15 out of 10 with Lucas, to a zero with that guy. Furthermore, you go into that office blindly, not knowing your rate etc, and to be rushed....never again. Also, the way the desk is, when a customer sits, you cannot see everything. Maybe that's on purpose so customers can't see everything. His chair was raised. So we stood the whole time. He needs to be coached to put himself in the customers shoes. The customer is the reason that he has a job. More

Ebron was professional, funny & knowledgable. He made sure to listen to all my concerns & had answers to all my questions. He made sure to listen to all my concerns & had answers to all my questions. More

This is my sixth Hyundai from this dealership. They are consistent and the process is done well. They are consistent and the process is done well. More

Thank you for your good service! My advisor Russell took care of my car, he is very polite and helpful! My advisor Russell took care of my car, he is very polite and helpful! More

They serviced , charged and inspected A/C , rotated and balanced, aligned along with reprogrammed remotes ! balanced, aligned along with reprogrammed remotes ! More

Brandon makes me feel that I could trust him with my car. He understands that I prefer not to have my car stay overnight. I am very happy with his help He understands that I prefer not to have my car stay overnight. I am very happy with his help More

had a problem with my car and he let me bring it to hyundai even though i didn't have an appoinbtment they checked it out and in 2-3 hoiurs it was solved hyundai even though i didn't have an appoinbtment they checked it out and in 2-3 hoiurs it was solved More

We had a very good experience! Quick and efficient service . We will be back again for service . Quick and efficient service . We will be back again for service . More