Hyundai of Fort Myers

I was pleased with the facility and service at this dealership. The only reason I did not give it 5 stars was that I thought the website was misleading as to the price I could expect, which led to frus dealership. The only reason I did not give it 5 stars was that I thought the website was misleading as to the price I could expect, which led to frustration in getting to a deal. More

Really great just wish that they can be on tops of things when I asked about a curtain concern I know they are busy but other than that they are amazing. when I asked about a curtain concern I know they are busy but other than that they are amazing. More

Good quiz service, but the Maintenance Wrap Service Plan should have included wheel back and alignment should have included wheel back and alignment More

Man oh man! I really don’t even know where to start! If I tell you Hyundai of Fort Myers is like family, that would be an understatement.My last 3 cars have been I really don’t even know where to start! If I tell you Hyundai of Fort Myers is like family, that would be an understatement.My last 3 cars have been from them & I always end up running right back because of the way they care and go out their way to make me happy and satisfied.This past week I went in with a family member to look around and met Diago,who was so cool and patient even with me being difficult and throwing curve xxxxx at him lol. I really didn’t go in to buy a car but it ended up being a good deal/negotiation,that I walked out with a brand new car myself. The process was smooth and quick and they made EVERYTHING happen for me.Couple days after buying the car I noticed a minor issue and brought it back and with no hesitation Diago brought it up to his manager, Aidan & the next day my car was in to be fixed(free of charge).I just appreciate them so much & can’t thank the both of them enough for making me happy! They really do care and looked out for me & will always be a loyal customer.Ask for Diago if your looking to make your next big purchase.I would not steer you wrong! More

He was super friendly and genuine. He got everything moving in a timely manner. He filled our tank up and made sure we were happy. He got everything moving in a timely manner. He filled our tank up and made sure we were happy. More

Please don’t buy a car from this dealership. The service department is horrible. I have less than 17,000 miles on my car and the window trim is rusting. They ordered new parts for installatio The service department is horrible. I have less than 17,000 miles on my car and the window trim is rusting. They ordered new parts for installation today. My appointment was noon and as of 3:30 pm they just informed me the parts were shipped back this week. They are under staffed, no service manager, and rude to frustrated customers. They book appointments and tell you it’s at least a four hour wait. You will wait in line for appointment check in usually about 30 minutes then you are sent to the waiting room for hours without an update. This is worst car dealership I have ever dealt with. Don’t buy from these folks!!!!! More

Well I was very upset because after 9 called finally I was able to speak to someone I. The part department Nickbut Rancel M from CD was very nice definitely help me. He went a Extra Mile for me. Very prof was able to speak to someone I. The part department Nickbut Rancel M from CD was very nice definitely help me. He went a Extra Mile for me. Very professional and helpful. More

Aaron F. has amazing customer service and great listening ears. :) I explained to him how my past visits with the Hyundia service department was horrible. Aar has amazing customer service and great listening ears. :) I explained to him how my past visits with the Hyundia service department was horrible. Aaron made sure I left with a smile on my face and this one experience with Aaron makes me feel better about dropping my vehicle off. Thank you so much Aaron! -Ashley Gallegos You deserve recognition :) More

I had a problem with the transmission in my five year old Sonata. The repair, a transmission replacement, was covered under warranty. Unfortunately, the repair took two months. Because it was a warranty repa Sonata. The repair, a transmission replacement, was covered under warranty. Unfortunately, the repair took two months. Because it was a warranty repair, I got a loaner car. The length of the repair time was due to the time it took to get a part. This isn’t an indictment of the dealership, but rather Hyundai’s supply chain. More

I have contacted this dealer twice after they put semi synthetic oil in my 24 palisade instead of synthetic oil like previous oil changes No response from dealer synthetic oil in my 24 palisade instead of synthetic oil like previous oil changes No response from dealer More