Hyundai of Fort Myers
Fort Myers, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We were in the day before with a different issue. The next day I couldn’t open my gas tank. I had my special needs son with me. The gentleman told me it would be hours since I didn’t have an appointm The next day I couldn’t open my gas tank. I had my special needs son with me. The gentleman told me it would be hours since I didn’t have an appointment and they were very busy. I told him if I could get gas, I’d make an appointment and come back. He was very nice and moved us up in like. My wait time was about 30 minutes More
At my last visit I asked that my car radio and air condition be checked and neither was done, but you did not fail to mention multiple additional services needed. Upon my 12/24/2024, my car radio condition be checked and neither was done, but you did not fail to mention multiple additional services needed. Upon my 12/24/2024, my car radio setting was changed (not radio the station), from radio turning off after the engine was turned off and the car door opened in this order, to immediately (radio) turning off after the car engine was turned off. The air conditioner on the passenger side takes a long time to cool off, and is always a lot warmer than the driver's side even at the same or lower temperature. The driver's side heats up well, but the passenger's does not heat up at all even when it's turned up on high. When I went to pick up my car I was standing in front of your service adviser 5 to 10 minutes before he acknowledged my presence. I would have never treated one of my client in this manner.! I will consider going to the Hyundai dealership in Naples to have my car serviced. Lastly, your documented stated that I declined RECALL at this time, instead of saying you do not have the recall parts. This is a blatant lie, I did NOT declined recall maintenance. Sorry, zero to one star only. More
I bought my Tucson hybrid here and always keep up with the maintenance. Great service, especially Aly Napoleon, makes sure I know what’s going on & always has a great attitude! If I was a small business the maintenance. Great service, especially Aly Napoleon, makes sure I know what’s going on & always has a great attitude! If I was a small business, I’d steal him!! More
Tries to upsell all services. This to me is not appropriate for the dealership I want to work with. This to me is not appropriate for the dealership I want to work with. More
Aly was a professional in every aspect, he kept us updated about what was going on with our car, and was able to get us a car for the time ours was going to be in the shop. updated about what was going on with our car, and was able to get us a car for the time ours was going to be in the shop. More
My mother and I visited Hyundai of Fort Myers and had a stress free time. We worked together with Mike Rojas, Sales Advisor and Michael, Finance who were great. They were both kind, informative and full of stress free time. We worked together with Mike Rojas, Sales Advisor and Michael, Finance who were great. They were both kind, informative and full of patience. More
I scheduled an appointment and was told to arrive at 2:45. When I arrive they said they didn’t have an appointment for me. It took them just under three hours for a simple oil change and a tire rotation 2:45. When I arrive they said they didn’t have an appointment for me. It took them just under three hours for a simple oil change and a tire rotation. The older gentleman that does the scheduling reported that they have numerous recalls and that parts have to come from China I ask him why is it my problem and why wasn’t I told that was going to be a problem when I purchased the vehicle he simply acted smug like he was used to this kind of wording if you can’t run the dealership sell it to someone who can if I had known dealership service at Hyundai dealers was this poor I would’ve never purchased the vehicle. I like the product dealer service it’s not worth it. I then toured a lot, looked at a few vehicles and noticed the trunk divider. I really like the trunk divider so I asked where the service department was and I went there ready to purchase a trunk divider for my Santa Cruz. I rang the bell knocked on the window and waited for 30 minutes Walk back-and-forth by, but no one stopped to help me. This kind of service is simply unacceptable. There’s no one around that ensures that people are doing what they’re supposed to do and regularly ask customers if they need help. More