Hyundai of Fort Myers

The service was very good although the wait time was 2 hours which was much more than expected. hours which was much more than expected. More

It started off bad and ended worse. I pulled up and no one came out so I went inside. Several technicians were sitting there gossiping, I told them I was there to drop my car off for an I pulled up and no one came out so I went inside. Several technicians were sitting there gossiping, I told them I was there to drop my car off for an oil change. They told me to go wait outside. Then when I got my car back there is a giant dent from where they slammed the hood shut. Called to complain, got sent to voicemail with no response. More

I dropped my car at 8a for an 8:30 appointment. No one called or said my car was ready. At 2P when I came to pick my car up. It was not ready. I was told we have a lot of snow birds and are busy. I No one called or said my car was ready. At 2P when I came to pick my car up. It was not ready. I was told we have a lot of snow birds and are busy. I said I understand that but my appointment was at 8:30 and you told me there was an hour wait, fortunately I had a ride and went to work. I asked for a print out of the alignment that was done and was told that the printer was not working, and I would be sent a copy, which I never received. I love Hyundai's been buying them ever since the 1st Vera Cruz came out I believe in 2007. Service has gotten deplorable since the take over. Not sure if I will continue to buy Hyundai! I usually buy every 3/4 years either in my name or the company name.. More

It is impossible to get someone to talk to at the service department. I left several messages on machines if agent and manager! department. I left several messages on machines if agent and manager! More

Salesman was nice but his inexperience caused quite a few issues with regard to the price we were originally quoted. We were also given two keys, one belonged to the car, the other didn’t work because it bel issues with regard to the price we were originally quoted. We were also given two keys, one belonged to the car, the other didn’t work because it belonged to a different car. The dealership did not take accountability for the error, but instead offered excuses and kept us waiting a long time when we had to return the next day to pick up the correct key. The sales manager started out nice but when we were expressing our dissatisfaction with how long we were waiting, the manager demonstrated unprofessional behavior. We love the car, however, our experience at this dealership was not pleasant overall. More

Went above and beyond in replacing two of my alloy wheels which were badly delaminating. I'll always be a Hyundai customer, as they treat their clients exceptionally well. which were badly delaminating. I'll always be a Hyundai customer, as they treat their clients exceptionally well. More

I appreciate Leo helping me through this service experience. He explained everything to me very well. experience. He explained everything to me very well. More

we met a lot of people who work there in differe capacities and found that everyone was very pleasant and inviting capacities and found that everyone was very pleasant and inviting More

I have had some past issues but they have worked to restore my confidence through multiple positive interactions recently. restore my confidence through multiple positive interactions recently. More

Williams was very. Knowledgeable and polite. He wasn't pushy and listened to our needs. We bought a Hyundai Tucson hybrid. Williams went through step on all controls a Knowledgeable and polite. He wasn't pushy and listened to our needs. We bought a Hyundai Tucson hybrid. Williams went through step on all controls and operation of SUV. It was pleasure in buying a Car from Hyundai of Fort Myers. I give William Karrels 5 stars for his service. More