Hyundai of Fort Myers

Absolutely fantastic officiant service! They get straight to the point, making everything smooth and simple. The team is not only solid but also incredibly supportive and attentive. Highly They get straight to the point, making everything smooth and simple. The team is not only solid but also incredibly supportive and attentive. Highly recommend! More

Great service department. . they make sure you feel valued. We will always come back to this dealership! . they make sure you feel valued. We will always come back to this dealership! More

Our salesman Alain was very knowledgeable and walked us through the process very well. We had some bank issues on our end and he was very patient and gave good instruction. I would recommend him to anyone through the process very well. We had some bank issues on our end and he was very patient and gave good instruction. I would recommend him to anyone who’s interested in purchasing a car. More

Our advisor Aly was AMAZING, he communicated with us throughout the whole process. He deserves a raise! Great service! throughout the whole process. He deserves a raise! Great service! More

Extra helpful. Pleasant surroundings. All employees very busy. Prompt. Signing paper was a surprise as very updated. Pleasant surroundings. All employees very busy. Prompt. Signing paper was a surprise as very updated. More

Mykeal had great customer service, paid attention to details and I am very satisfied with my purchase. Will always do business with him and Hyundai of Fort Myers. details and I am very satisfied with my purchase. Will always do business with him and Hyundai of Fort Myers. More

I made an appointment for 9:30AM on 3-28-2025 and arrived at 9:20AM to check in for an alignment and oil change. I text the service rep at 3:40PM to ask about the status of my Genesis and never received a re at 9:20AM to check in for an alignment and oil change. I text the service rep at 3:40PM to ask about the status of my Genesis and never received a response. At 5:50 PM I received a call that my vehicle was ready for pickup, that was over 8 1/2 hrs later and was informed they closed in 10 minutes. After expressing my frustration, Taylor agreed to leave the invoice and keys with the sales dept., when I arrived at the sales desk there was no invoice or keys anywhere to be found. Fabio looked everywhere to no avail so made 2 calls at which point Taylor came from the “closed” service dept over to where he was suppose to leave the invoice and keys and told me he waited for me. How in the world would I have known that, it is just another indication that the service dept. needs serious help in all aspects especially communication! In ending, we own 3 Hyundai vehicles and 2 of them haven’t been back to this service dept for just the above reasons and now they just lost the 3rd vehicle, never again. We just bought a new certified vehicle of another brand as we could not deal with this service dept for any possible future warranty work. I spoke with Joe O’Brien as he is a personal friend, about past issues I have had with service and he says it breaks his heart to hear these stories as it was never that way when his name was on the dealership. Jason, digest was the above says and it would be in the best interest of everyone to correct these issues as the sales, finance, and all employees and dept. suffer when one dept. functions like the service dept. Please look at this as constructive criticism as that is how it is meant, “what you may not know about something you can’t fix.” Thank You, Joe More

Mike Pina was an excellent advisor. Speedy attentive service, thank you. In and out fast. Speedy attentive service, thank you. In and out fast. More

Staff was friendly and very helpful. Three service campaigns performed well and in a timely manner. Three service campaigns performed well and in a timely manner. More

Our sales person Lillian Castillo was great. She was knowledgeable and very easy to work with. She was knowledgeable and very easy to work with. More