Hyundai of Fort Myers

I ordered a spare tire for my Elantra. All I got was a rim and a jack. I went in for service for a recall. I come to find out they recalled my car even though I had already fixed the probl All I got was a rim and a jack. I went in for service for a recall. I come to find out they recalled my car even though I had already fixed the problem a year or two prior More

Tanner was great from start to finish. As a salesperson myself, I can be a bit difficult at times, but Tanner handled me well and was a pleasure to work with. As a salesperson myself, I can be a bit difficult at times, but Tanner handled me well and was a pleasure to work with. More

Easy, friendly check in. Seems like when my car is ready and the assigned service advisor isn’t there (on break, with another customer, etc.), it’s a little struggle to get s Seems like when my car is ready and the assigned service advisor isn’t there (on break, with another customer, etc.), it’s a little struggle to get someone to find the paperwork and understand what was completed. No one greets a customer that enters to see what they need. This was the first time that the service portal was updated as service was being done. More

All the sales person very courteous and professional. Make Burke was very professional and made the transcation easy. Make Burke was very professional and made the transcation easy. More

My service advisor Darren was very nice and helpful. He provided me with the necessary information to all the recommended services. However, the service done on my vehicle was where my frustration came He provided me with the necessary information to all the recommended services. However, the service done on my vehicle was where my frustration came in. My appointment was scheduled for 11:30am and my vehicle wasn’t worked on until 12:30pm; a hour later. The tech who serviced my vehicle didn’t clear my service alert on my vehicle like the other techs have done previously and when replacing my tires he did not put my valve stem caps back on my tires so I had to buy new ones once I got home. I didn’t receive my vehicle until 3pm! I was there since 11am which I live 30-45mins away. More

It was great. I do not have to write a paragraph so please forgive. Jeff and Miguel are the best! I do not have to write a paragraph so please forgive. Jeff and Miguel are the best! More

Eli Civil was excellent to us. Got us in and out in an efficient manner and got the car I wanted! Got us in and out in an efficient manner and got the car I wanted! More

Very helpful explaining the transaction. We will be making referrals to our friends in the market for a new vehicle. We will be making referrals to our friends in the market for a new vehicle. More

Ralph was amazing from start to finish! He took great care of me and my wife as we wrapped up our lease with Mazda and helped us transition into a new lease that fits our growing family. He He took great care of me and my wife as we wrapped up our lease with Mazda and helped us transition into a new lease that fits our growing family. He was professional, friendly, and truly dedicated—staying with us through the entire process. He made everything smooth and stress-free. We couldn’t have asked for a better experience. We highly recommend Ralph if you’re looking for someone you can trust! Now, unfortunately, we have to share an issue with the rest of the dealership. The day we returned our previous lease, we had just made our monthly payment. Bryan Roche (Finance Leader) the finance representative assured us there would be no problem and that Mazda Financial would refund us that amount. Based on that, we agreed to move forward with the new lease and paid the first month. It’s now been over 10 weeks, and we still haven’t received the refund. The dealership no longer answers our calls, and Daniela Meade from Mazda Fort Myers—who had been communicating with us and asking for our review—kept telling us not to worry, that they were handling the refund. But after we submitted the review, she completely stopped responding. It’s really disappointing. Ralph deserves full credit for his outstanding service, and we don’t want this issue to reflect negatively on him at all—he was truly great. But the dealership as a whole has not shown the professionalism or follow-through we expected. This all our text message we interchange with her. More

Very impressed very efficient and friendly. Enjoyed my appointment timing as well. Will tell all my friends. Enjoyed my appointment timing as well. Will tell all my friends. More