Hyundai of Fort Myers

Not a long wait. Attendant was great and took care of all concerns regarding the car. Attendant was great and took care of all concerns regarding the car. More

Fantastic service dept. Leo is awesome. Always gets me the answers I need and doesn't hurry me out the door. Much appreciated. Leo is awesome. Always gets me the answers I need and doesn't hurry me out the door. Much appreciated. More

In August I came in to set up a repair to the grill of my car…I pointed out that the usb plug seemed to be shorting out as well…I was told that when the part came in I would bring it in for the repair and th car…I pointed out that the usb plug seemed to be shorting out as well…I was told that when the part came in I would bring it in for the repair and they would take care of both issues then…never heard back that the part was in never contact to come in for a repair…finally I came by to try to get some answers on the part status…when I talked to one of the ten people behind the counter with zero people beside me being “helped”, they asked who my agent had been I told them and the reply was he won’t be in for a couple days??? Mind numbing but I left in disgust as I had to pick my child up from school…the other day after tolerating the sketchy usb connection and seeing the grill piece look worse and worse I called…I asked for pets to see if the grill piece was in…they told it was and had long ago been sent back??? I said no one called me to have me schedule the repair…the laughed and said that’s our customer service for you…I asked them to order the part again and transfer me to the service folks and my agent specifically…long and short went to voice mail…I left one…no call back for days so I called again and right to voice after someone said they would transfer me to him…called back and asked for a manager…right to voice upon transfer…eventually my agent called me back after what I’m sure was and agitated call/voicemail from me…I told him I needed to come in for an oil change and to have the other issues addressed because I know they have the part my part has just come in on reorder…he said he’d have to check and get back to me shortly…two days later he called to schedule the service on a day that was convenient for Hyundai…and a day he wasn’t there…I got my oil change and the grill fixed and after saying no to the 15,00 mile services I did not want, still was pushed to get an AC service I didn’t want…no one looked at the original work order and fixed the usb issue and in twice the number of hours I was told it would take I was out the door…lousy service…yep if I was asked about Fort Myers Hyundai, I’d say great sales…good parts department…absolute garbage service More

Making an appointment when you don’t have the necessary tools to do the recall work speaks volumes of your incompetence. tools to do the recall work speaks volumes of your incompetence. More

Customer care was amazing. Helped us through the entire buying process - from William showing us the care to test driving. Then Diego was there to Go through the step by step Helped us through the entire buying process - from William showing us the care to test driving. Then Diego was there to Go through the step by step buying process. More

The service was very good although the wait time was 2 hours which was much more than expected. hours which was much more than expected. More

Liked the ride to work and back. Really liked my advisor Robinson. Was a great experience. Really liked my advisor Robinson. Was a great experience. More

Me encanta la sede de la Hyundai de fort myers para mí creo que es la más bonita y limpia de todos los lugares de autos que he visto creo que es la más bonita y limpia de todos los lugares de autos que he visto More

I had a very nice experience with jonathan taking care of us from the beginning. us from the beginning. More

The service here is world class. Efficient and fair. Waiting area is a great place to work while you wait. Efficient and fair. Waiting area is a great place to work while you wait. More