Hyundai of Cumming

No surprises. Service I've become accustomed to from Hyundai. Good experience. Friendly professional individuals. Nice not having to drive all the way to Mall of G Service I've become accustomed to from Hyundai. Good experience. Friendly professional individuals. Nice not having to drive all the way to Mall of Georgia. More

Excellent Serv I was pleasantly surprised by how quick I could get an appointment. Everyone in the Service Department was nice, friendly and helpful upon arrival. Re I was pleasantly surprised by how quick I could get an appointment. Everyone in the Service Department was nice, friendly and helpful upon arrival. Recommend More

We were impressed with the attention given to us. We were greeted nicely and treated nicely. Our sales person knew all about the car we were looking at, so on top of all our questions. Tho we came to We were greeted nicely and treated nicely. Our sales person knew all about the car we were looking at, so on top of all our questions. Tho we came to "Look" at a car we actually drove that car home! They made it happen!!!! Couldn't be more pleased with our purchasing event. More

Very good service I have a new Hyundai Palisade that seemed to have been misaligned from the factory. They fixed my alignment even though it was not covered by the warr I have a new Hyundai Palisade that seemed to have been misaligned from the factory. They fixed my alignment even though it was not covered by the warranty. I didn't even buy the car from them. More

Great purchasing experience I recently bought a 2019 G70 and got a very good price. Not only that, the whole process was very professional and stood out to me in particular comp I recently bought a 2019 G70 and got a very good price. Not only that, the whole process was very professional and stood out to me in particular compared to what I have experienced in other dealerships. I literally had a competitor tell me that the internet price of the car would vary based on what day it was ...???!!! Anyway, kudo's to Hyundai of Cumming. The location (with the service department being close to me) and the personnel were great... and that helped me make my decision to buy from you. Thanks, John Shannon More

Extremely Rude Service writers Extremely rude service personnel - Service Rider accused me of yelling a him to his Service Manager - tat never happened - will not return for servic Extremely rude service personnel - Service Rider accused me of yelling a him to his Service Manager - tat never happened - will not return for service if it canb e performed elsewhere More

Generally satisfied Service on vehicle was acceptable. A 2 hour wait for an oil change and routine inspection seems long. Did not get a copy of the inspection report. C Service on vehicle was acceptable. A 2 hour wait for an oil change and routine inspection seems long. Did not get a copy of the inspection report. Carfax report is appreciated. More

4 days to diagnose a problem, fixed, and made worse My vehicle was making a knocking sound when braking and accelerating. I made a appointment to drop off my car to diagnose the issue on Saturday 9/21 a My vehicle was making a knocking sound when braking and accelerating. I made a appointment to drop off my car to diagnose the issue on Saturday 9/21 at 1:00pm. After dropping off the vehicle, I was notified that a number of recall repairs needed to be made on the vehicle. The service center made the recall repairs, but was not able to diagnose the original issue. Sunday 9/22 to Wednesday 9/25, the service center was not able to diagnose the car with no proactive status updates. When I would call to get a status of my vehicle, i was assured multiple times a service tech would contact me with a status. Tuesday 9/24 I called 3 times through out the day, and on the fourth call was notified by the call receptionist that the service center was closed for the day and I would have to call back the next morning. The vehicle was diagnosed with needing the front rotors turned and new brake pads. All repairs were done in a 2 hour timeframe and was able to pick up the vehicle Wednesday evening. The next morning on my commute into work, the brakes make a louder knocking sound and the “repair” made the issue worse. I now have to find another service center to fix the brakes and correct the poor quality of work conducted at Hyundai or Cumming’s service center. More

Maintenance I use to drive to Kennesaw for service which was 45 minutes away. Ever since I've moved my vehicle to this location I have never looked back. Every se I use to drive to Kennesaw for service which was 45 minutes away. Ever since I've moved my vehicle to this location I have never looked back. Every service advisor I've had has exceeded my expectations! More

My dealership forever Great customer service and follow through. They truly reached out to me when my vehicle needed a new engine and provided option for another vehicle. Great customer service and follow through. They truly reached out to me when my vehicle needed a new engine and provided option for another vehicle. More