
Hyundai of Cool Springs
Franklin, TN
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1,445 Reviews of Hyundai of Cool Springs
Very friendly staff. Seller explained everything easy to understand. Seller made sure I liked the car and did not pressure me at all. Seller explained everything easy to understand. Seller made sure I liked the car and did not pressure me at all. More
The buying experience was OK. Had to make adjustments on final price. After the first service @ 6,628 miles, 1-26-23 vehicle developed electrical problems. To date 5-23-23 prob Had to make adjustments on final price. After the first service @ 6,628 miles, 1-26-23 vehicle developed electrical problems. To date 5-23-23 problem not resolved. Don't know when it will be fixed. More
Friendly atmosphere. Good people including sales, management, and finance. Pleasure to work with! Got a good deal too! Good people including sales, management, and finance. Pleasure to work with! Got a good deal too! More
The staff were very kind and genuine people. There is a tight bond between the staff, and they truly do not push you to purchase anything. They just want you to be comfortable through the whole There is a tight bond between the staff, and they truly do not push you to purchase anything. They just want you to be comfortable through the whole process. Sonny is an incredible guy who is very easy to talk to the moment you meet him. Extremely patient guy who just wants what's best for you or your family, Great experience! More
Perfect! Sonny was the best and He was very patient with us. Best customer service ever. Will definitely give Hyundai a 100/100 Sonny was the best and He was very patient with us. Best customer service ever. Will definitely give Hyundai a 100/100 More
Sonny was a pleasure to work with. I normally hate stepping foot on a car lot and from the moment I met Sonny, we were like lifelong friends. He is knowledgeable and not pushy at all. I normally hate stepping foot on a car lot and from the moment I met Sonny, we were like lifelong friends. He is knowledgeable and not pushy at all. He's a straight shooter and has integrity. After I picked up my car, he wanted to make sure my ceramic coating was done to the specs he and the dealership expected so he called and had me come back. Many people would leave it by and not give it a second thought. That's not Sonny at all. He took care of me and I appreciate that greatly. I've texted him a few times since taking ownership and he's been extremely responsive so it wasn't just about the sale but about forming a relationship. Can't thank him enough!! More
I was promptly greeted by Sonny Farmer shortly after we entered the dealer ship. We were shown several of the model car we were interested in. He was very helpful through the entire process as was the sale entered the dealer ship. We were shown several of the model car we were interested in. He was very helpful through the entire process as was the sales manager. Everyone at the dealership was very friendly. The dealership was clean and well maintained. More