Hyundai of Columbia

Awful Copying and pasting my review from Facebook. Its a bit long. Here's my story with Hyundai. It was absolutely awful, even stealing items out of our Copying and pasting my review from Facebook. Its a bit long. Here's my story with Hyundai. It was absolutely awful, even stealing items out of our truck, but they wanted me to write a review... so here you go. On July 11, we purchased a Nissan Titan from Hyundai of Columbia. The next morning (7/12) after purchasing it, it smoked up our whole front yard. This matter was discussed with Larry the Service Advisor, and he said that is just what Nissans do..Right. Also, a week after purchasing the Nissan, we find that our monthly payment would NOT be what they said it would be and would actually be higher. Icing on the cake. Anyways..back to the problems with the truck. Larry told us to fill it with 93 grade gas a couple times and it should fix itself. Nope. It doesnt. When driving back from Nashville only a couple weeks after purchasing it, it starts shaking and the check engine light starts blinking rapidly. We pull over, check the oil, and there is NO oil on the dipstick. We take it into Nissan of Columbia (I wouldn't want them touching my car after they failed to even catch it) and they couldn't believe Hyundai sold us this awful truck. They said it was clear the previous owner hardly ever got the oil changed, and it would need a new engine due to so much built up oil sludge. It had already done a lot of damage. We purchased the extended warranty; however, it would not cover it due to maintenance neglect. Nice. We discuss this with Hyundai. We just want them to make it right. We haven't even owned this truck a month. So they allow us to do a trade. Our monthly payment is now even more per month, so no, our experience with Hyundai has not been good. ..But it keeps getting "better". After the trade, they still had possession of the Nissan Titan. We tell them we will be by to collect our things out of the Nissan Titan. Today we arrive to collect our belongings, and lo and behold, they have sent the Nissan Titan to auction with all of our belongings STILL in the Nissan. Also, in the new truck we received, we just noticed the washer sprayer doesn't work. There is a lot of disorganization within this new business in Columbia. Our whole experience has been awful. Update--We could not access our Nissan Titan which still had our stuff in it after doing the trade. After finally accessing it, it had not been detailed (so I know those who work in detail didn't steal it). However, all of our more more expensive items in the Nissan were stolen out of it. Never use this dealership! Also, Brian, one of the general managers at Hyundai told me "Not our problem". Since we were rudely cursed at by the general manager, Brian Rutland who failed to assess the situation (we already called corporate and filed a complaint), we are now in the process of filing a complaint with the BBB. Just a warning, stay far away from this dealership. More

I had very good experience with the entire team. they were able to get the vehicle I wanted with with Low mileage. Hyundia of Columbia had a wide selection of new and used vehicles they were able to get the vehicle I wanted with with Low mileage. Hyundia of Columbia had a wide selection of new and used vehicles More

Very Friendly and No Pressure Tatics Will go the extra mile to make sure you're satisfied with your purchase and the financing!! I recommend this dealership to all who are seeking a new o Will go the extra mile to make sure you're satisfied with your purchase and the financing!! I recommend this dealership to all who are seeking a new or used vehicle. Jon Price is great to work with!! More

Loved my experience here Amazing service. Kylie was straight foreword and easy to work with. She knew all the information I asked her for and got us the perfect deal. Amazing service. Kylie was straight foreword and easy to work with. She knew all the information I asked her for and got us the perfect deal. More

The way car buying SHOULD be! I shopped around for a new car and was unable to find a dealership that cared enough about the customer's needs. After spending 30 minutes with Kylie, I shopped around for a new car and was unable to find a dealership that cared enough about the customer's needs. After spending 30 minutes with Kylie, I could tell that she was generally concerned for my needs. I will definitely be returning here for future vehicle purchases. More

Amazing! This place is amazing to buy a car from! Kylie is wonderful!! I highly recommend her! She knows what to do and is straight toward! She knows how to ge This place is amazing to buy a car from! Kylie is wonderful!! I highly recommend her! She knows what to do and is straight toward! She knows how to get you what you want for what you need! More

It was great!!! Great service everybody was really nice and professional! They were really friendly and I would recommend anyone get a car from here!!! The best all a Great service everybody was really nice and professional! They were really friendly and I would recommend anyone get a car from here!!! The best all around! More

Worked to get me the deal I wanted! My husband stopped in on a Friday night recently approximately 20 minutes prior to closing just to look. Our salesman, Luis Sweeney, was one of the n My husband stopped in on a Friday night recently approximately 20 minutes prior to closing just to look. Our salesman, Luis Sweeney, was one of the nicest men I've ever met. He went out of his way to assist us and stayed late to help us complete a deal we really had not intended making that night. Luis was so awesome that the next day when we returned to bring the title to my husband's car along with the extra set of keys and have his new car detailed, we actually purchased another vehicle for me. We enjoyed meeting Luis and Jon Price as well as several other members of the Hyundai of Columbia sales force. Everyone was beyond nice and made us feel very comfortable. I can not say enough nice things about them. With my vehicle, I was trading in a vehicle I still owed on and didn't want my payments to increase. Unfortunately, as it turned out my payments were going to go up a little; however, by the time we sat down with Jon, my payments actually went down. These folks will go out of their way to make a deal that works for you and your needs. The only thing I was disappointed in was my car didn't get a tank of gas before I left and although I purchased a used Hyundai Santa Fe Sport, it was a 2017, it didn't come equipped with floor mats or the cargo screen. Other than that, I'm a satisfied customer. More

Extremely nice This dealership was extremely nice and helpful. I told Mr Sweeney what I wanted and he delivered. Did not meet one person there that wasn't very nice This dealership was extremely nice and helpful. I told Mr Sweeney what I wanted and he delivered. Did not meet one person there that wasn't very nice and helpful More

Worked hard to make me happy! Test drove a loaded car but wanted a base model. Offered me a great deal on the loaded one but when I told them I wanted the base model they worked ve Test drove a loaded car but wanted a base model. Offered me a great deal on the loaded one but when I told them I wanted the base model they worked very hard to locate what I wanted and make a dealer trade to get it. Thrilled with the car and happy with the deal. No games at all, straight forward deal! New dealer so things were a little crazy and seemed a bit disorganized but everyone worked hard to make me happy. Hopefully their service department works as hard as their sales team. More