Hyundai of Columbia

Oscar service was exceptional. He answered all my questions, explained the car features and helped me set up some features. The entire process of getting the new car took about an He answered all my questions, explained the car features and helped me set up some features. The entire process of getting the new car took about an hour. I would definitely recommend this dealership. More

It was a great experience with friendly people and great customer service. Oscar was absolutely fantastic to work with customer service. Oscar was absolutely fantastic to work with More

Hyundai of Columbia was outstanding! ! Oscar was an amazing salesperson!! I would recommend the dealership to anyone!! Best experience I’ve had!! Everyone we spoke with was awesome!! Than ! Oscar was an amazing salesperson!! I would recommend the dealership to anyone!! Best experience I’ve had!! Everyone we spoke with was awesome!! Thank you Oscar for helping us buy our car!! More

I recently purchased a used truck from Hyundai of Columbia, and the experience was nothing short of a nightmare. I foolishly ignored my gut feeling and proceeded with the purchase. Unfortunately, the Columbia, and the experience was nothing short of a nightmare. I foolishly ignored my gut feeling and proceeded with the purchase. Unfortunately, the truck I received had severe overheating issues, which were not disclosed to me before the sale. After taking the truck to a mechanic for an inspection, I was told that it needed over $7,000 worth of repairs just to make it roadworthy. The engine was in terrible shape, and it was clear that the previous owner had not taken care of it properly. I felt cheated and taken advantage of, as if the dealership had sold me a ticking time bomb that was destined to fail. To make matters worse, the dealership was uncooperative and dismissive when I tried to bring the issue to their attention. They refused to take responsibility for the poor condition of the truck and were not interested in helping me find a solution. It was clear that their only concern was making a quick sale, regardless of the consequences for the customer. Overall, I would strongly advise anyone against doing business with Hyundai of Columbia. Their lack of transparency and poor customer service make them a dishonest and unreliable dealer that should be avoided at all costs. My experience with them was a cautionary tale of what can happen when you don't do your due diligence and trust the wrong people. More

We so appreciate Oscar! He was laid back, knowledgeable and intent on helping us to get the best deal for our daughter. She is thrilled and we’re relieved to have her in a s He was laid back, knowledgeable and intent on helping us to get the best deal for our daughter. She is thrilled and we’re relieved to have her in a safe, beautiful new Elantra. Thanks Oscar and Hyundai of Columbia! More

Oscar helped secure the model we wanted from another location with same day delivery and guided us through the purchase process quickly with no issues. Highly recommended! location with same day delivery and guided us through the purchase process quickly with no issues. Highly recommended! More

Oscar helped me so much when I thought I had exhausted all my options. He worked tirelessly to get me my first brand new car and my first Hyundai! The atmosphere of Hyundai of Columbia was very warm and w all my options. He worked tirelessly to get me my first brand new car and my first Hyundai! The atmosphere of Hyundai of Columbia was very warm and welcoming! Everyone was very friendly. Everything went smoothly all thanks to Oscar and the entire Hyundai of Columbia staff! More

I was able to do the whole deal to the take over via email, but I am a cash buyer so things were different. email, but I am a cash buyer so things were different. More

Don’t seem to want to work with customers to make a sale. There “policy’s” are bull crap. If I’m using my own finance company and I get a check made out to the dealership in FULL for a vehicle then the vehic There “policy’s” are bull crap. If I’m using my own finance company and I get a check made out to the dealership in FULL for a vehicle then the vehicle is sold. They don’t consider it sold and will not hold it for you even if you send them a copy of the check. I’m an out of state buyer and it was stressful driving over 4 hours to pick up a vehicle with a 41,000 dollar check in my hand to bring to the dealership and then say they “can’t put a hold on it vehicle.” That’s just sad. I went through 2 sales people, the 1st was a waste of time. We keep on going in circles getting nothing accomplished. I finally left him alone and called the sales manager and I was told he don’t deal with customers so they sent me to another (different) sales person. The 2nd one was great. We got the deal done and even the sales guy said some of the dealerships “policies” are inconsiderable for customers. I searched for my vehicle at other locations and this was the closest one for my specific vehicle I wanted. It it wasn’t so specific I would have took my business elsewhere for sure. Overall I would not refer anyone to this dealership. It doesn’t seem that customer service exists here. More

Hyundai of Columbia was a very clean and had laid back atmosphere which made shopping there feel less pressured and more enjoyable than most dealerships. Antonio was extremely helpful and friendly so the atmosphere which made shopping there feel less pressured and more enjoyable than most dealerships. Antonio was extremely helpful and friendly so the process quick and painless. I found the car I wanted online and drove off the lot with my car in 2 days when I had been dealing with other competitors for 2+ weeks and not feeling satisfied. More