Hyundai of Columbia

Don’t seem to want to work with customers to make a sale. There “policy’s” are bull crap. If I’m using my own finance company and I get a check made out to the dealership in FULL for a vehicle then the vehic There “policy’s” are bull crap. If I’m using my own finance company and I get a check made out to the dealership in FULL for a vehicle then the vehicle is sold. They don’t consider it sold and will not hold it for you even if you send them a copy of the check. I’m an out of state buyer and it was stressful driving over 4 hours to pick up a vehicle with a 41,000 dollar check in my hand to bring to the dealership and then say they “can’t put a hold on it vehicle.” That’s just sad. I went through 2 sales people, the 1st was a waste of time. We keep on going in circles getting nothing accomplished. I finally left him alone and called the sales manager and I was told he don’t deal with customers so they sent me to another (different) sales person. The 2nd one was great. We got the deal done and even the sales guy said some of the dealerships “policies” are inconsiderable for customers. I searched for my vehicle at other locations and this was the closest one for my specific vehicle I wanted. It it wasn’t so specific I would have took my business elsewhere for sure. Overall I would not refer anyone to this dealership. It doesn’t seem that customer service exists here. More

Hyundai of Columbia was a very clean and had laid back atmosphere which made shopping there feel less pressured and more enjoyable than most dealerships. Antonio was extremely helpful and friendly so the atmosphere which made shopping there feel less pressured and more enjoyable than most dealerships. Antonio was extremely helpful and friendly so the process quick and painless. I found the car I wanted online and drove off the lot with my car in 2 days when I had been dealing with other competitors for 2+ weeks and not feeling satisfied. More

Everything went well from my first visit to getting my vehicle. Oscar was the greatest! vehicle. Oscar was the greatest! More

Great experience with this dealership! My sales representative Oscar was amazing. He was very helpful and willing to go above and beyond. My sales representative Oscar was amazing. He was very helpful and willing to go above and beyond. More

Incredibly professional and helpful. No pressure, really helped us find what we needed and made it a very smooth process. No pressure, really helped us find what we needed and made it a very smooth process. More

Overall good experience. A little confusion on when the vehicle would arrive. We were told they always arrive on their estimated date, but that wasn’t the case. It was obviou A little confusion on when the vehicle would arrive. We were told they always arrive on their estimated date, but that wasn’t the case. It was obviously out of the dealership’s control, but clear communication from the start would have been preferred. They didn’t charge us over MSRP and after I traded in my vehicle they provided us with a car to drive until our new one arrived. More

A relaxing no pressure atmosphere … go figure … our salesman was so nice we wanted to take him out to dinner. 😂 salesman was so nice we wanted to take him out to dinner. 😂 More

Great selection of vehicles. No pressure of sales yet very helpful. If you want a non-pressure environment to purchase a car this is the dealers! No pressure of sales yet very helpful. If you want a non-pressure environment to purchase a car this is the dealers! More

Hands down the best salesman I've ever dealt with. Oscar made sure that we got everything we were looking for at a price we were comfortable and was unfailingly kind throughout the entire process. I w Oscar made sure that we got everything we were looking for at a price we were comfortable and was unfailingly kind throughout the entire process. I was not familiar with the brand coming in to the process and you could tell that they were proud of their product and I am sold on Hyundai. More

Excellent car buying experience; Top notch salesman, in Bryan Cagle. Thanks to everyone at the Dealership who helped us! Bryan Cagle. Thanks to everyone at the Dealership who helped us! More