Hyundai of Columbia

When a salesman makes a statement that he is going to take care of some thing for a customer, he needs to follow up and take care of it, not just ghost the customer and ignore his calls and messages hop take care of some thing for a customer, he needs to follow up and take care of it, not just ghost the customer and ignore his calls and messages hoping the problem goes away! I was told that several issues I had would be taken care of by the dealership, but the salesman I dealt with, Jose Suarez, promised to get these issues resolved, then just stopped answering my calls and returning my texts. Very unprofessional and unethical! More

I am extremely please to say I would recommend this dealership. Damien, my salesman, was extremely kind and patient as I worked through making a decision. Various others just came by when I was sitting dealership. Damien, my salesman, was extremely kind and patient as I worked through making a decision. Various others just came by when I was sitting at Damien's desk just to introduce themselves and tell me thank you for being there. I felt very comfortable, welcomed, and not pressured. Debbie worked with me to make sure I had just the right warranty for my scenario, especially since I was buying used. She was so nice and thorough. I also appreciate the dealership being willing to bring my truck to my house. I feel blessed and grateful. More

Oscar was very helpful and made the entire process run very smoothly. Thank you so much! very smoothly. Thank you so much! More

Extremely helpful and knowledgeable. It was a great atmosphere in which to purchase a vehicle. It was a great atmosphere in which to purchase a vehicle. More

They were customer friendly, curious, listened to what I wanted. Quick to answer any questions and if they didn't have the answer quick to get one. wanted. Quick to answer any questions and if they didn't have the answer quick to get one. More

Jarvis was great to work with. He was very professional, well mannered, helpful salesman. He helped my dad find a car that he loves. The buying process was a breeze. We would defin He was very professional, well mannered, helpful salesman. He helped my dad find a car that he loves. The buying process was a breeze. We would definitely recommend buying a car from Hyundai of Columbia! More

Dealership is welcoming and comfortable. Oscar is a great person that made us feel special. Oscar is a great person that made us feel special. More

Oscar was great in helping me set up the new Pallisade. Everyone at the dealership is very friendly and the facility is quite clean. Everyone at the dealership is very friendly and the facility is quite clean. More

The First come first serve policy is awful. After submitting a buyers order and waiting for my bank to produce a check the car I have been speaking with sales associate, Oscar, was sold. And he After submitting a buyers order and waiting for my bank to produce a check the car I have been speaking with sales associate, Oscar, was sold. And he didn’t even notify me. The buying process was initiated and was coming in after the weekend to review vehicle and hand over check. The “no financing hassle” is a joke. Like he said on the phone, he sells 40 cars a month, so be prepared to be just another number or just another Sale. There is no working with customers and will sell the car you are interested in right from underneath you. Extremely disappointed, I had high hopes that this car dealership was going to be different than the rest. More

Bought a truck here a few weeks ago. I noticed a couple of things wrong with the truck and asked if they could be fixed. They said no and gave me a song and dance that the turck was wo I noticed a couple of things wrong with the truck and asked if they could be fixed. They said no and gave me a song and dance that the turck was worth more than the sale price. It was not a big deal since they were small issues but never hurts to ask to fix things. However, they did promise to fix one thing and its been a joke trying to get that done. Their mobile small fix guy is supposed to repair a tear in the seat. He is mobile, he goes from dealer to dealer fixing scratches, window chips, etc... Not sure why I need to bring the truck to the dealership losing time off work to get this done. In addition, I found a couple what I would call major issues over the next couple of weeks. I don't know how you miss things that I would think are obvious items to check on inspection. For example, when you lock or unlock the doors the driver door does not lock or unlock. It makes a weird sound, if your a mechanic you know its broke when you hear it. The AC/heat in the dash of truck works but the vents to the back in center console do not. Really not happy with the level of inspection. If you know something is wrong just fix it or let the customer know. Don't pretend you don't know its an issue. Not that I read through reviews I see a lot of the same. Really poor job inspecting or just pretending it ain't broke and hope you don't notice. More