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Hyundai of Columbia

Columbia, TN

4.8
741 Reviews
At Hyundai of Columbia, it is our mission to be the automotive home for Hyundai driver's all over Middle Tennessee including Columbia, Brentwood, Spring Hill, Franklin and Nashville, TN. Not only is Hyundai of Columbia Middle Tennessee's fastest growing Hyundai Dealer, we are also the largest volume used dealer in the Nashville market.
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1370 Nashville Hwy

Columbia, TN

38401

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Showing 741 reviews

February 04, 2024

Clean waiting area with free drinks and snacks, polite helpful staff, comfy seats, and reasonable wait time! More

by Susie1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Jackson, Isabella Ross
Apr 13, 2024 -

Hyundai of Columbia responded

We appreciate your positive feedback. Good to hear our waiting area helps make your visit at Hyundai of Columbia more enjoyable. We value your time, ensuring reasonable wait isn't compromised either.

February 02, 2024

Quick, courteous, efficient The staff were eager to help and easy to understand. The work was done in a timely manner. And they left a bottle of water in my car. Only encouraging thought I have is to includ More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaden, Sarah Jackson, Isabella Ross
Apr 13, 2024 -

Hyundai of Columbia responded

We're appreciative of your kind feedback. As Hyundai of Columbia, the team is always excited to provide excellent assistance. We'll note about vacuuming the trunk for future reference for our services—your suggestion is indeed valuable.

February 01, 2024

Everything was done professionally, and on time everyone was very professional. I would recommend the service department to others. More

by floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Jackson, Isabella Ross
Apr 13, 2024 -

Hyundai of Columbia responded

We're pleased to hear about your positive experience with the professionalism and punctuality of Hyundai of Columbia's service department. Your recommendation is much appreciated.

February 01, 2024

Everyone was super friendly and helpful. I had so many questions and couldn’t make up my mind. The sales person Jarvis was so patient and kind in answering all my questions and showing me More

by Bev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Pointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Hyundai of Columbia responded

Hyundai of Columbia greatly values your feedback. We're pleased to hear our team was able to assist you thoroughly. Please don't hesitate in reaching out if more questions arise.

January 30, 2024

Great dealership. Easy tonget in and out very nice staff and service is always fast and fair. More

by dcorry73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Jackson, Isabella Ross
Apr 13, 2024 -

Hyundai of Columbia responded

We're glad to hear you find Hyundai of Columbia satisfactory. It's good knowing that our staff and service meet your expectations.

January 29, 2024

Made a deal remotely from Goodlettsville, TN. There were a few hiccups with the finance paperwork, but overall a good experience. Austin in sales helped out every step of the way. More

by jdotmason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Anders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Hyundai of Columbia responded

We appreciate your feedback and are glad to hear your remote purchasing experience with Hyundai of Columbia was satisfactory, despite a few issues in finance. It's great to know our team could aid you throughout the process.

January 28, 2024

Sarah JAckson and Isabella Ross should be given a raise for being so nice and helpful. This is what customer service should be like everywhere but it isn't. More

by Len Callahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jackson, Isabella Ross
Apr 13, 2024 -

Hyundai of Columbia responded

We appreciate your kind words about our team's excellent service here at Hyundai of Columbia. Recognition from customers like you goes a long way, thank you!

January 25, 2024

Highly pleased with this dealership's service department. Have used for numerous years and they have never failed to impress me. Both the service and sales personnel are knowledgeable and professional. Purch More

by Russ Rieves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houston Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Hyundai of Columbia responded

Appreciate hearing about your positive experiences with our service and sales team at Hyundai of Columbia. It means a lot that you recommend us for purchasing new vehicles and their subsequent servicing. Your satisfaction is why we do what we do, thank you.

January 25, 2024

Easy , fast , & OSCAR KNOWS WHAT HES DOING ! !! I rate a 10 love the jeep .wow More

by lisaburleson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Hyundai of Columbia responded

We appreciate your feedback about Hyundai of Columbia and our staff member's assistance. We're pleased you love the Jeep. Thank you for a top rating.

January 23, 2024

This service center was above and beyond excellent. They kept me informed every step of the way on my car and gave me a loaner while my car was being fixed. Makayla was definitely the perfect service e More

by Scarlettrosereed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Dinoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makayla Black
Apr 13, 2024 -

Hyundai of Columbia responded

We're glad to hear that your experience at our service center was positive and you found everything from communication to the loaner car helpful. It's also great knowing Makayla did a perfect job in assisting you with your needs. Hyundai of Columbia looks forward to seeing you again.

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