Hyundai of Bedford

Brand new ride I had a great experience and they even had a cookout that day so my son and I ate while waiting on paperwork. The staff was very friendly and I greete I had a great experience and they even had a cookout that day so my son and I ate while waiting on paperwork. The staff was very friendly and I greeted upon exiting my car, so they were very much available to help me. More

Not the best experience I was a returning customer, going from a leased Hyundai Accent to a new, virtually identical Hyundai Accent. A very easy sale as the price was really I was a returning customer, going from a leased Hyundai Accent to a new, virtually identical Hyundai Accent. A very easy sale as the price was really the only thing that needed to be discussed. My salesperson, although polite and cordial, wasn't too well versed in what could/could not be done (ie: lease versus buy; purchase price; etc...he had to continually go to the sales manager. I know he was relatively new to the business. Once we agreed to proceed with the deal, I waited a substantial amount of time to get into the finance area. The contact there was informative and did not over-push the 'extras'. However, in the discussion, I asked about oil changes for the first year which I was assured there was some aspect of 'free', but we'd find out for sure. Also because I did not have my check-book, I was to return the next day with my down payment. The finance person was not going to be there, but he was going to introduce me to somebody who would be there. Anyway, as the conversation went on, the oil change confirmation and the introduction fell to the wayside. Returning to the salesperson, I again asked about the oil changes. He did not know, but asked. Basically I was told to bring the car in to the service department when it was time for an oil change, and they would have the specifics. I'm going to be somewhat negative in thinking that when the time comes, may not go as smoothly as it sounds. After going through the entire process (roughly 2 1/2 hours), the car which was going to be getting cleaned up as I was going through the process hadn't yet been touched. I ended up leaving and coming back later....at which point, I was met in the parking lot by the sales person who handed me the keys and basically left once I took a walk around the car. I received nothing in terms of any kind of sales folder, brochures, warranty info, etc. The owners manual was in the trunk along with the floor-mats. I still have no definite idea about the oil changes. I felt there was a lack of knowledge as to who was supposed to address what.....in turn, I felt I got short-changed in terms of being a well informed customer. Nobody was rude or truly unprofessional in any sense and perhaps I caught everybody on a bad day ......but just having committed to spending thousands of dollars, I expected to leave the dealership feeling more appreciated as a customer than I did. More

Hyundai Customer Since 2008 This dealership has changed a lot since I started leasing my vehicles. There are a lot of new faces. I always leave there feeling as if I have been This dealership has changed a lot since I started leasing my vehicles. There are a lot of new faces. I always leave there feeling as if I have been taken care of. After leasing 5 vehicles I do feel that those ticket items that they try to sell to you in the finance department, they should give you at least of those items for free or at least a GREAT reduction in price, other than that I will be back for my next vehicle. I am not done driving Hyundai vehicles there are a couple more that I would love to drive. Chuck Ardary is my salesperson and I recommend him highly. More

2017 Sonata This dealership was straightforward with the negotiating of my car and gave us the price we were looking to pay for the car in the end. This dealership was straightforward with the negotiating of my car and gave us the price we were looking to pay for the car in the end. More

My new hyundai I love my car Sony has! It’s so comfortable and unique with the third row seating just couldn’t be more pleased with th process and store I love my car Sony has! It’s so comfortable and unique with the third row seating just couldn’t be more pleased with th process and store More

My ride I really like my new car and everyone their was nice and respectful of my time and my needs. They get my stamp of approval I really like my new car and everyone their was nice and respectful of my time and my needs. They get my stamp of approval More

False pricing on AutoTrader This dealer listed a car with a price on AutoTrader. When I was ready to conclude the deal and make a deposit price went up $3,000. This dealer listed a car with a price on AutoTrader. When I was ready to conclude the deal and make a deposit price went up $3,000. More

I love my new 2018 Hyundai Santa Fe Sport What I listed in the previous pages apply to my feelings towards my sales person and the dealer ship. P.S. I responded to the survey in good faith an What I listed in the previous pages apply to my feelings towards my sales person and the dealer ship. P.S. I responded to the survey in good faith and answered each question to the best of my ability. But then had trouble closing the review because I didn't initially have 25 words. More

2017 Hyundai Tuscon Great customer service, easy to talk with. We didn't feel forced or pushed throughout the process. Our salesman presented options we hadn't conside Great customer service, easy to talk with. We didn't feel forced or pushed throughout the process. Our salesman presented options we hadn't considered which helped us walk away with a new vehicle. More

Asweome Love the dealership. This is my second Hyundai from the same location and the employees are always professional, friendly and get the job done every t Love the dealership. This is my second Hyundai from the same location and the employees are always professional, friendly and get the job done every time. I will definitely recommend this dealership to anyone who is looking to finance a new vehicle. More