Hyundai of Bedford

If I could give negative stars I would! !! I sent my car in for a repair on August 15th and was told I needed a transmission which was on back order. They do not respond to messages I le !! I sent my car in for a repair on August 15th and was told I needed a transmission which was on back order. They do not respond to messages I leave. I only have heard from them a handful of times. I repeatedly have sent text updates asking where my car is. My last update was end of September and since then I have asked for an update 3 times and received no messages back. I went 3 weeks with no car and finally they gave me a rental of a Hyundai Elantra which is much smaller than my Palisade. when asked if I could have an SUV since this is now month 2 and I have children and can't squeeze them all into the small car they said no and didn't offer to even help resolve this issue. Part is on back order which I understand but the lack of communication and the run around and lack of compensation for this is unbelievable! I don't even remember what my car looks like going on 3 months of a repair that isn't taking place and no calls back on what is going on! More

Recently, purchased a vehicle from Hayden would not recommend. I was lied to on several occasions. In regards to delivery of the vehicle. After I signed the paperwork, I was promised. The vehicle in 3 recommend. I was lied to on several occasions. In regards to delivery of the vehicle. After I signed the paperwork, I was promised. The vehicle in 3 days after they did the repairs necessary 3 days came and went And ended up waiting almost a month Also, they do what's called A. We O and all items were not completed on that. Communication is poor with every department. If I could, I would only give a half a star shop, somewhere else for a vehicle do not buy here. More

Such an easy experience. Travon was such a help guiding the purchase, hitting targets, and being a real partner. Highly recommended. Travon was such a help guiding the purchase, hitting targets, and being a real partner. Highly recommended. More

If you go here ask for Travon. He's super friendly, very easy to work with, & answered all of my questions. He never once made me feel pressured. They had to get the car I wanted f He's super friendly, very easy to work with, & answered all of my questions. He never once made me feel pressured. They had to get the car I wanted from another dealer so I had to come back the next day to take delivery. I had a few questions between when I left the the night before & when I returned to pick it up. Travon returned my calls in a timely manner & kept me updated as to when my car would be ready. The sales manager, Drew, is also very easy to work with. Really nice guy. He gave me more on my trade then any of the other dealerships I went to. If you're in the market for a new car, I'd HIGHLY recommend going to Hyandai of Bedford & be sure to ask for Travon. He'll take great care of you & do everything he can to get you in the car you want at a price you can afford! More

I visited Hyundai of Bedford intending to purchase a vehicle and worked with Sean F. After test driving a used Hyundai Kona, Sean mentioned a 0% APR promotion on the Tucson. I checked the dealership's o vehicle and worked with Sean F. After test driving a used Hyundai Kona, Sean mentioned a 0% APR promotion on the Tucson. I checked the dealership's own website, found a Tucson SEL Premium in their inventory, and gave Sean the exact stock number I wanted to test drive. My wife, my child, and I then waited 20–25 minutes — only for Sean to bring out the wrong trim (an SEL instead of the SEL Premium). His explanation was that "the lane is closed." I politely asked to see the second SEL Premium that was also listed as available on their site. Instead of accommodating a simple, specific request, Sean became irritated, claimed he had "already shown me four cars" (he had not), and told me I "don't know what I want" — after I had literally handed him a stock number. I was polite the entire time. I asked to see a car the dealership itself advertises as in stock. That should be the easiest sale of the day. Instead, I was blamed for my own reasonable request and treated like an inconvenience — in front of my family. A dealership that can't show a paying customer a car from its own inventory, and whose salesman argues with customers instead of helping them, doesn't deserve your business. They certainly won't be getting mine. More

Great experience would recommend Nick kerney made it quick and simple and helped me pick a perfect vehicle quick and simple and helped me pick a perfect vehicle More

I have a very fast transaction n process with Travon and I’m happy he helped me I recommend everyone who needs a vehicle to request him. I’m happy he helped me I recommend everyone who needs a vehicle to request him. More

Great Experiance it was amazing very quick and simple didn't feel rushed at all didn't feel rushed at all More

Came in not sure about getting a vehicle they helped me pick a vehicle to my liking instead of trying to sell me something would recommend pick a vehicle to my liking instead of trying to sell me something would recommend More

Great service just got new truck would recommend coming here to everyone quick and felt like they were helping me pick a car not selling me one here to everyone quick and felt like they were helping me pick a car not selling me one More