Hyundai of Bedford

Mike and Anita Young David has worked on our car a couple times now and is very helpful and does great work. They are sympathic to the tire sensor issue we are disatisfied David has worked on our car a couple times now and is very helpful and does great work. They are sympathic to the tire sensor issue we are disatisfied with that the car manufacturer put in that is very expensive to replace and they go bad often. They work to get us the best deal they can on repairs they do. More

Excellent Customer Service Skills I came in at the end of the day and Mr. Brown was more than happy to help me. He did not have that "it's time to get off attitude and we were not fin I came in at the end of the day and Mr. Brown was more than happy to help me. He did not have that "it's time to get off attitude and we were not finished until a little after 9:00 p.m. I would recommend this dealership to everyone I know. It was a pleasure working with the whole staff. More

SalesMan. Chuck We have been Loyal customers of Hyundai for years.... also, we have recommended family and friends. Chuck has also taken great care of us he is alwa We have been Loyal customers of Hyundai for years.... also, we have recommended family and friends. Chuck has also taken great care of us he is always personable, professional and friendly. If he leaves I leave to....... I regret that Rick & Rita chose to sell this particular dealership. I am hooked on the Hyundai product and services More

Review Everyone was very courteous. The wait time was a reasonable timeframe. The entire process from checking my car in and paying at checkout, went smoothl Everyone was very courteous. The wait time was a reasonable timeframe. The entire process from checking my car in and paying at checkout, went smoothly. More

Great Experience! The dealer was extremely accommodating regarding my scheduling needs, and the work was completed well in advance of the estimated time. Additional ne The dealer was extremely accommodating regarding my scheduling needs, and the work was completed well in advance of the estimated time. Additional necessary parts were ordered and arrived quickly. More

quality service I was very happy with Leo's congeniality. He was very friendly and helpful. I experienced excellent, friendly, quick service. He exceeded all my ex I was very happy with Leo's congeniality. He was very friendly and helpful. I experienced excellent, friendly, quick service. He exceeded all my expectations. More

oil change and brakes my regular service experience was very very good and the service department provided good costomer service.. However I was unhappy that the radio co my regular service experience was very very good and the service department provided good costomer service.. However I was unhappy that the radio controls from my steering wheel did not control the radio anymore, and this is not covered under warrenty. My car is only 3 yrs old and when I selected my car, I had upgraded for this radio and sound system. I am very disappointed when you spend so much money, and after 3 years it no longer functions. this is poor appreciation of your customers. More

Great car buying experience We did our research on new small cars and decided that the Mitsubishi Mirage would be a great, economical, dependable transportation car for work. We We did our research on new small cars and decided that the Mitsubishi Mirage would be a great, economical, dependable transportation car for work. We talked to other dealers and found the entire experience unpleasant until we talked to Jim McKay at Bedford Mitsubishi. He was very professional, fast and punctual and got us in and out of the dealer, with the EXACT car we wanted in about an hour. Follow up has been great and we will definitely recommend them to anyone looking for their brand of cars. More

Warranty repair Even though I did not purchase my car from Hyundai of Bedford, I was very pleased with the service experience. When the tow truck brought my car to H Even though I did not purchase my car from Hyundai of Bedford, I was very pleased with the service experience. When the tow truck brought my car to HOB last Wednesday night (in the pouring rain), the service department was technically already closed, but the woman (can't remember her name) let me in and worked with me to fill out the paperwork and leave my keys. The sales manager (Tim) came over to talk to me as well. Even though it took a week to get the part and get the repair done, I was given a rental car through Enterprise and received apologies from Leo for the length of time my car was in for service. I was impressed that, after my strut spring was replaced, they also replaced the affected tire with the same brand I had on the front (which was different from the "factory" brand tires). And they washed my car as well. When the time comes to buy a new car, I will definitely shop at Hyundai of Bedford first! More

Exceptional Service The Sales experience was a great one. Even though some of the paperwork did not get processed as it should have, I called my Sales rep and he made s The Sales experience was a great one. Even though some of the paperwork did not get processed as it should have, I called my Sales rep and he made sure that my title was delivered to me that day and handed to me personally. That is great service! More