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Hyundai of Bedford
Cleveland, OH
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Customer service is a standard I have had several visits to the service dept. in the past few years since I have purchased 2 Elantras. Every time I have been in the service dept. i I have had several visits to the service dept. in the past few years since I have purchased 2 Elantras. Every time I have been in the service dept. in the past year Erica has been the service writer that has taken care of me. Erica answers all my questions. She explains things to me in detail. Even when I pull up in the service dept. it's like being at a hotel where they are there to greet me and take care of my car. I am very satisfied with the service dept. and my salesman Chuck. B. Clark More
A very positive car-buying experience! The HOB team treated me as a valued visitor, and this soon led to a new-car purchase. The team's efforts to find me the right car at the right price, The HOB team treated me as a valued visitor, and this soon led to a new-car purchase. The team's efforts to find me the right car at the right price, and to expertly answer my many questions were much appreciated. Well done! More
m.berry Service was great and employees are fantastic!? my car was in and out with no problems, i had an oil change and wanted them to check on something else Service was great and employees are fantastic!? my car was in and out with no problems, i had an oil change and wanted them to check on something else when i got my car back the oil change and and other job was completed great service no problems More
quick and painless brought my car in first thing in the morning and was out in less than an hour. got tips on better fuel mileage while i was there as well as over fill brought my car in first thing in the morning and was out in less than an hour. got tips on better fuel mileage while i was there as well as over filling the gas tank. More
great experience I had a great experience. I came in with out an appointment and even though they were booked they still got me in and out. I even seen some of the sal I had a great experience. I came in with out an appointment and even though they were booked they still got me in and out. I even seen some of the sales reps and they remembered me too. The price was great also More
Emergency Service The starter went out in my car I had it towed to the dealer, the very next day my car had been repaired and it was still under warranty so I didn't ne The starter went out in my car I had it towed to the dealer, the very next day my car had been repaired and it was still under warranty so I didn't need to worry about cost. More
Mike and Anita Young David has worked on our car a couple times now and is very helpful and does great work. They are sympathic to the tire sensor issue we are disatisfied David has worked on our car a couple times now and is very helpful and does great work. They are sympathic to the tire sensor issue we are disatisfied with that the car manufacturer put in that is very expensive to replace and they go bad often. They work to get us the best deal they can on repairs they do. More
Excellent Customer Service Skills I came in at the end of the day and Mr. Brown was more than happy to help me. He did not have that "it's time to get off attitude and we were not fin I came in at the end of the day and Mr. Brown was more than happy to help me. He did not have that "it's time to get off attitude and we were not finished until a little after 9:00 p.m. I would recommend this dealership to everyone I know. It was a pleasure working with the whole staff. More
SalesMan. Chuck We have been Loyal customers of Hyundai for years.... also, we have recommended family and friends. Chuck has also taken great care of us he is alwa We have been Loyal customers of Hyundai for years.... also, we have recommended family and friends. Chuck has also taken great care of us he is always personable, professional and friendly. If he leaves I leave to....... I regret that Rick & Rita chose to sell this particular dealership. I am hooked on the Hyundai product and services More
Review Everyone was very courteous. The wait time was a reasonable timeframe. The entire process from checking my car in and paying at checkout, went smoothl Everyone was very courteous. The wait time was a reasonable timeframe. The entire process from checking my car in and paying at checkout, went smoothly. More